Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

October 14, 2023

I've had a really great experience with Diana Chen as my customer service agent. She's very friendly and goes above and beyond to help me find the right answers for my questions. I'd definitely recommend Diana for her top quality customer service.

Morphix
Australia
6 months using the app
October 22, 2023

Bin sehr begeistert von CJ Dropshipping. Alles in allem Top. Vor allem mein persönlicher WhatsApp Agent Linda ist sehr zuvorkommend und hilfsbereit. Antwortet dazu auch noch sehr schnell. Kann ich nur empfehlen

maluni
Austria
6 months using the app
December 29, 2023

Amazing customer service! Ruth texted me over WhatsApp and helped me solve any problems I had. I would recommend CJdropshipping to anyone who wants to start a drop-shipping business.

Azure Art Shop
United States
6 months using the app
January 6, 2024

Huge thanks to Suki Huang who was really helpful and answered all my questions from CJ's customer service. I'd recommend CJDropshipping to anyone as they have a decent user interface and you can source items from multiple sites.

No Tags Clothing
United Arab Emirates
6 months using the app
March 21, 2024

Customer Service Review and Recommendation for Employee Bin Han

I am writing to share my positive experience with employee Bin Han's customer service. Their support was exceptional, marked by prompt responses and excellent assistance. I highly recommend their service to anyone in need. I rate their performance with 5 stars and commend them for their outstanding dedication.

Mein Shop
Germany
July 24, 2021

Hugo Hu was a very helpful agent, he resolves my issue in a matter of minutes. Thank you Hugo!!!!...

Subscribed Influence Clothing & Merch
United States
6 months using the app
CJDropshipping replied July 25, 2021

Thank you for your feedback! Your approval is our motivation.

June 14, 2022

Amazing service, they answer at anytime, and very fast! I recommend for sure! CJ is different from other services.

TECH ECOMM
Spain
6 months using the app
December 15, 2022

I want to thank Billy from Cjdropshipping for the clear answers to all my questions that I always ask

bayafam
France
6 months using the app
July 18, 2022

Very effective app. Everything is processed very quickly. Customer service is amazing. Thanks to Cristina

mypettypaws
France
6 months using the app
July 17, 2023

Very good CJ platform- have just positive experience with it and very goog customer support.
Anthony the best one*)
Cudos.

AMORE
United Kingdom
6 months using the app