Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 13, 2023

Great website with all needed tools for e-commerce , and fast customer service ,
Thank you Talisa Chou .

WAMMOW
United States
7 months using the app
April 30, 2023

Thank you Bonnie for always being helpful, thanks for all the helpful links, thanks for your quick response. Thank you for all you do, I appreciate you. Stay blessed!

Precious D&I
United States
7 months using the app
Edited December 31, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional customer service I recently received from John. In an era where genuine care and attention to customer needs are often rare, John's commitment to ensuring a positive experience truly stood out.
From the outset, John exhibited an impressive level of professionalism and courtesy. He attentively listened to my concerns, demonstrating a deep understanding of the issue at hand. What truly set him apart was his proactive approach in finding a swift and effective solution, going above and beyond to ensure my satisfaction.

CHERY BRIXTON
United States
7 months using the app
May 2, 2023

Excellent Chat Support by Customer Representative Brian Qiu. He was able to understand my questions and shared the information in detail with screenshots to guide me through the process.

The Market PK
United Kingdom
7 months using the app
October 5, 2023

I'm loving CJ because the support is wonderful

Gettbest
United States
7 months using the app
Edited December 27, 2021

Just a refresh from my past review, cjdropshipping is the best app on shopify.
My agent Nikki Zhang and his colleagues have helped me build a strong brand, they spread very fast and are all very nice to me. It is a revolutionary platform, it has helped me to solve 99% of the problems I had before with deliveries and where to store my products.
As well as their agents who are very professional and kind, they respond very quickly and do everything they can to help us, especially my agent Nikki Zhang and Flora Sun who I get along with very well.

disopra™
United States
7 months using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

August 16, 2023

We are pleased to provide a review for Leila Zhuang's exceptional assistance. Her responses were not only swift but also comprehensive, addressing all our queries effectively. Her efficiency and dedication in providing the answers we needed were truly commendable.

EprimeBay.com
Australia
7 months using the app
June 10, 2021

Leo Wong is the best agent, always helpful and really cool guy!! I recommend this App 100% Thanks a lot to all the team, specially Leo

Wear Rojo Sandía
Mexico
7 months using the app
CJDropshipping replied June 10, 2021

Thank you for your feedback! Your approval is our motivation.

November 21, 2022

Great support and functionality. My support person Bianca has been great and helped me a lot with any issues or queries in a timely manner.

Jiffi Baby’s
Australia
7 months using the app
July 26, 2023

I am very satisfied with the work and the products of CJdropshipping Especially with the very friendly and helpful colleague CHERRY XU she is always available and helps me with all my questions! she is very open and helpful and always asks if everything is okay.

aerwave.de
Germany
7 months using the app