Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I have been working with CJ Dropshipping for many years, and I can 100% recommend it. My agent, Alex Chen, is amazing. He has significantly helped my business and is always available to answer any questions, responding very quickly. The processing and shipping times are also excellent, and the interface is easy to navigate.
Overall, for me, CJ Dropshipping is the best platform for e-commerce and dropshipping. I would recommend it to anyone looking for a reliable supplier. Their outstanding customer service and fast processing times set them apart from other similar companies. Thank you, Alex and the team at CJ Dropshipping!
I highly recommend this app. The best customer service ever. Fast and helpful that's how it supposed to be. I had a pleasure contacting Fiona. Again highly recommend.
Ayden has been really helpful getting me started on my drop shipping journey. Responds fast and gives good feedback and suggestions. Thank you again Ayden!
The CJ app takes away a lot of manual tasks. You can link your store and orders will sync from your store with tracking links updating automatically so that your customers get updated. Having a dedicated agent is really useful as they can help with any queries you have. I've found the agents to be really helpful. My agent is Tiffany.
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Was actually surprised how quickly I was contacted by an agent, Lydia , who informed me she'll be taking care of my account, and I must say, the response time was great, as was attention to every question I had to ask them. Really appreciate any help I can find with this platform, but having some one who actually looking to help you is just awesome. Great platform and service. Thank you, Lydia .
I had a some issues and a few questions while connecting the products to my store and Bruce Lin from CJdropshipping helped me out and solved everything. I really can’t thank him enough. He replies very quick and was always able to find an effective solution to any problem. Great customer service!!
Jolee has been very helpful with sourcing, customising and answering all my questions about my products/issues. The level of customer support I have had from Jolee has been exceptional!
The customer support was very quick and responsive. I can definitely recommend CJDropshipping. Brilliant service.
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Great service. Reduced a lot of troubles I had in Aliexpress. Especially 'Zoey Zheng' in the customer service team was very kind and helpful. Thank you!
By far the best thing about CJ is my agent Hedy as she's always quick and happy to help me with any questions and problmes I might have. She doesn't stop until she has found a soultion that both me and my customers are happy with.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!