Reviews (9,429)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

August 16, 2023

We are pleased to provide a review for Leila Zhuang's exceptional assistance. Her responses were not only swift but also comprehensive, addressing all our queries effectively. Her efficiency and dedication in providing the answers we needed were truly commendable.

EprimeBay.com
Australia
7 months using the app
February 2, 2023

Ayden has been really helpful getting me started on my drop shipping journey. Responds fast and gives good feedback and suggestions. Thank you again Ayden!

Macel Store
United States
7 months using the app
July 14, 2021

The CJ app takes away a lot of manual tasks. You can link your store and orders will sync from your store with tracking links updating automatically so that your customers get updated. Having a dedicated agent is really useful as they can help with any queries you have. I've found the agents to be really helpful. My agent is Tiffany.

Lexi Locket
United Kingdom
7 months using the app
CJDropshipping replied July 14, 2021

Thank you for your feedback! Your approval is our motivation.

November 29, 2023

Hello i am new to Shopify store so i needed guidance and i spoke to a kind customer support agent named Zack on the CJdropshipping, he was patient and helped me a lot with very good advice. i truly appreciate my experience here and hope to do business with this drop shippers moving forward. thank you very much...

Onestopshop12
United Kingdom
7 months using the app
July 15, 2023

Was actually surprised how quickly I was contacted by an agent, Lydia , who informed me she'll be taking care of my account, and I must say, the response time was great, as was attention to every question I had to ask them. Really appreciate any help I can find with this platform, but having some one who actually looking to help you is just awesome. Great platform and service. Thank you, Lydia .

Inam khan
Canada
7 months using the app
April 29, 2021

The customer support was very quick and responsive. I can definitely recommend CJDropshipping. Brilliant service.

sweetbabytiger
United States
7 months using the app
CJDropshipping replied April 29, 2021

Thank you for your feedback! Your approval is our motivation.

April 4, 2023

Great service. Reduced a lot of troubles I had in Aliexpress. Especially 'Zoey Zheng' in the customer service team was very kind and helpful. Thank you!

myfavest
United States
7 months using the app
August 27, 2020

By far the best thing about CJ is my agent Hedy as she's always quick and happy to help me with any questions and problmes I might have. She doesn't stop until she has found a soultion that both me and my customers are happy with.

Pet-Dicure
Spain
7 months using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 27, 2022

The app looks good so far, but did not sell anything yet.
Rebecca helped me very quickly with my questions.

Petorra
Germany
7 months using the app
Edited February 28, 2023

Great customer support. I've been assisted by a staff name Miya Huang and had an amazing experience with her. Cj is a great company for dropshippers with products at a reasonable prices. miya have been now assissting me for over a month and she is now more like a friend to me

Flame Laser
United States
7 months using the app