Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 2, 2022

I had a problem with email notification settings and some product questions Cristina Chen was awesome helped me out really quickly, she was super helpful and nothing was a problem, had it sorted in no time.

Gotta Get That
Australia
6 months using the app
December 27, 2023

Chloe Zhang was such a huge help!!! Thank you so much for all of your hard work with my issue with refunding a transaction!! ⭐️⭐️⭐️⭐️⭐️

DeskDrifterz
United States
6 months using the app
December 2, 2023

I'd like to extend my heartfelt appreciation to Ceci at CJ for her exceptional collaboration. Her unwavering availability, professionalism, and insightful proposals have significantly contributed to the success of our partnership.

The value she brings in terms of recommendations is truly commendable. Her dedication to customer service and ability to propose effective solutions have streamlined processes and positively impacted our work.

Thank you, Ceci, for your hard work and commitment to excellence. It has been a pleasure working with someone of such competence, and I look forward to continuing our successful collaboration.

PtitSerein
France
6 months using the app
December 11, 2023

Hello!!

Hope this email finds you well!!

My experience with CJ is excellent so far. I am new and recently opened my store on Shopify and Amazon. My target to reach more than 1 million in less than 6 months. But I am learning now. Ms Ruth and Ms Alina helped me a lot and guiding me as an when required. Thank you to Ms Ruth and to CJ.

Regards,
Ismail Mulla

GeniusStore
United Arab Emirates
6 months using the app
January 1, 2024

Thank you Loker Wang for great support. I appreicate your patience and clear instructions. I wish I could give you more stars...

Phero
United States
6 months using the app
February 28, 2023

I would highly recommend Zoey to anyone using CJ. She truly cares about providing top-notch service to everyone. Thank you for your outstanding service!

Bimbii
United States
6 months using the app
September 25, 2021

Aria Lv helped me with Great customer service Hopefully getting some sales this week ; ). . . .. . . ..

Olouka
Netherlands
6 months using the app
CJDropshipping replied September 26, 2021

Thank you for your feedback! your approval is our motivation.

December 12, 2023

One of the best and easy going platform for drop shipping . i have been contacted with support Joy Zhou was so professional and prompt answer.

Smartyzone
Portugal
6 months using the app
January 10, 2024

I want to thank my manager Lisa Wei, she is always helpful and tries to do her best. Also, several times I talked to agents Sveta and Ruth during the night shifts in China, they were also very helpful and answered all my questions.

OhMyJuls
France
6 months using the app
Edited February 15, 2022

My agent Mango Fu is fantastic. She always has solutions for my issues and helps me navigate thoughtfully in the world of suppliers. She does a lot for the success of my business. I enjoy working with her!

Paintaxis™
United States
6 months using the app
CJDropshipping replied January 19, 2022

Thank you for your feedback! Your approval is our motivation.