Reviews (8,398)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

June 26, 2023

Im so glad to use this exceptional customer support, Thank you, Leila (agent) for the prompt services.

solutionarystore.com
United Arab Emirates
4 months using the app
November 15, 2020

grace li was super helpful. helped me set up their warehouse location. cjdropshipping amazing app I used udroppy before and this is just way better.

cozzyboo
Lithuania
4 months using the app
CJDropshipping replied November 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 26, 2020

CJ est un agent très compétent ! L'équipe est disponible 24h/24 et répond à toutes vos questions y compris quand vous débutez et n'êtes pas très familier avec tout ça... L'application fonctionne en parfaite symbiose avec Shopify, c'est vraiment bien, je recommande !

FrenchSouthSide
France
4 months using the app
July 24, 2023

great App! great Support! I'm happy to work with! Easy to install and easy to use. thank you thank you thank you

Best Animal
Germany
4 months using the app
July 21, 2023

I have experienced great things working with CJdropshiping and especially working with an agent called June Chen. She manages to do everything I ask of her at a quick pace and she manages to complete them to a great standard. June Chen has made my CJdropshipping experience great and I am pleased to continue working with her and CJdropshipping.

HighTechUSA
United Kingdom
4 months using the app
Edited March 26, 2023

5/5! extremly good service from DONNA, answer within minutues and great help. I recommend for sure. They also got a lot of great products and it very esay to import more.

Zerson
Sweden
4 months using the app
May 1, 2023

Thank you Michell Luo for being very helpful, answering all of my questions and clearing all of my doubts.

Luminous Tapes
Canada
4 months using the app
June 22, 2023

I recently had the pleasure of working with Bonnie,from clear communication to attention to detail, working with Bonnie was a pleasure. I'm happy to leave a 5-star review and positive comments on the CJdropshipping review site. Thank you, Bonnie!

ilingdom shop
United Kingdom
4 months using the app
March 22, 2023

AN ABSOLUTE DISASTER!

Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!

Maxxim Paris
Netherlands
4 months using the app
CJDropshipping replied March 22, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

October 27, 2023

I am mega happy to work together with cj dropshipping. The direct contact via WhatsApp with Rebecca Zhang is worth it. She strives to do her work with the utmost care and even longer problems are also tried to solve and i have been informed at regular intervals how the current state of the situation is. I can only recommend.

MeasureMaster
Germany
2 months using the app