Reviews (8,395)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

Edited July 8, 2020

I use CJ dropshipping because they give avantages that others do not offer. They are the best. In addition to that, you have an agent to work with. They listen to you and negotiate the best price for your business. For my part, the communication goes very Well with my agent named Cassiel. She is attentive and very good advices.

AIDAN WHITE
France
5 months using the app
CJDropshipping replied July 8, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 6, 2023

Murphy is an exceptional customer service representative! and I highly recommend for anyone looking for top-notch customer service. Thank you!

Point Therapy
Finland
5 months using the app
February 2, 2021

I am blown away by CJ, it is probably the best platform I have ever used. Icy hu is always there to help me when I need help, she will get my orders shipped fast just for me, help me navigate the website, and I just feel like they care about me. CJ is a very special platform and I feel so happy that I get to use it.

shopalatio
United States
5 months using the app
CJDropshipping replied February 2, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 22, 2023

Really good customer support and I recommend everyone to use CJDropshipping for new businesses as dropshipping and I would like to refer Janet Zhang as the best agent for helping me throught my business :)

LiebesLöffel
Germany
5 months using the app
February 19, 2022

Very good support for setting up my store, thanks for the help Ada qiu ! i hope we gonna work a lot together

LesPetitsPlus
France
5 months using the app
CJDropshipping replied February 20, 2022

Thank you for your feedback! Your approval is our motivation.

February 11, 2023

very good communication with Shelly Yang! very fast replies on any question or any problem. that is very helpful when using CJ Dropshipping. 5* Service

gatano-shop
Austria
5 months using the app
Edited October 8, 2021

CJ dropshipping customer services is great with henry he assists me when I have an issue or anything that I need, thank you CJ

Practical-Store
Jordan
5 months using the app
CJDropshipping replied October 8, 2021

Thank you for your feedback! your approval is our motivation.

Edited June 30, 2021

The app is good, and even more the support. I've a personnal agent who is working really well, about support, VAT or order issue, So thanks you Danny and CJ for the great Job !

La Boutique du Pole Dance - Spécialiste de votre équipement
Estonia
5 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

April 14, 2022

Perfect customer service from Cristina Chen, she solved my problem perfectly, thank you very much for your help

SeeSun Store
Spain
5 months using the app
CJDropshipping replied April 14, 2022

Thank you for your feedback! Your approval is our motivation.

July 6, 2023

Excellent supplier, prompt service to all my questions from my representative (Chandy Chen) She is always by my side for anything I need !

wigspantry.com
Greece
5 months using the app