Reviews (8,395)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

July 15, 2023

thanks to my agent Carmen for quick replies and help, great job! convenient application for working with suppliers.

Neon panda
United States
5 months using the app
June 27, 2023

I had some questions and problems and Bonnie could really help me very well with a lot of patience and understanding. many thanks for that

Shop Box
Germany
5 months using the app
August 31, 2020

It was a great experience working with Leely Wen. She has great knowledge in this field. she was amazing in her job and also attentive to help me out.

Larz Go Store
Philippines
5 months using the app
CJDropshipping replied September 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 22, 2023

Almost instant and helpful response at all times! My agent, Angel, makes sure that I can always see my problems rapidly solved.
Really recommend CJ to all dropshippers

DriveOn
Portugal
5 months using the app
September 15, 2020

I use CJ to do dropshiping, so fare it's working very well for me. Very professional, customer service very satisfying, My agent Joyce Zheng, oh my God, she fenominal, she very helpful and patience. She always answer her email or text, what ever time I text or email her. She teaching me how to manage the app very well. Thank you so much to Joyce for her patience. But the only problem I have is the shipping process, it's very expensive by charging you by pieces. But it's a great app and I recommend for any business. The shipping take less than 10 days to arrive.

Laudane Boutique
United States
5 months using the app
CJDropshipping replied September 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 15, 2021

Good service and the support department solve all your doubts quickly. When one product was out of stock they told me very fast to avoid delays.

Tairgi Watches
Ireland
5 months using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 18, 2021

I have had great experiences using CJ recently. I had my downs with them last year during the early pandemic nightmare. But they are changed now. It has been really great working with the team. They are easy to be find when I need to contact them. My agent, Yeri, have also been doing her best in supporting my need. Thank you for all the work. Hope we will keep continue to do business together. Please keep up with delivering my products fast to my customers.

Babylittlesafer
United States
5 months using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 24, 2020

One of the best app for dropship and literally all services under one roof. Besides this, also thanks to great agent Katrina who are very responsive and helpful. Highly recommended!

i-PLAYLOFT
Singapore
5 months using the app
CJDropshipping replied July 24, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 17, 2020

Cj is a very professional platform with amazing agents. Howard is one of my agents and he is very helpful and always here for you when you need something fast like informations about processing, packaging and shippment.
I recommend !!

Blendex
France
5 months using the app
CJDropshipping replied September 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 11, 2023

CJ has the most professional Team and they reply promptly to any concerns. Amy my account Agent has been so helpful and so FAST to reply to so many questions I had. Incredible customer service, I am very happy with their products and how everything is handled, thank you again Amy!

MAÏCOSY
United States
5 months using the app