Reviews (8,395)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

March 28, 2023

Ceci was a big help with my issue and explained what was going wrong.
No problems with CJ otherwise. Would recommend.

Babscott online shopping
Australia
5 months using the app
October 27, 2020

Amazing Apps. Super user friendly. I recommend it 100% !!!! CJdropshipping provides the best service so far. I would recommend it to more dropshippers

Franlo
United Kingdom
5 months using the app
CJDropshipping replied October 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 26, 2020

I like the fact they assign an agent to you, My agent Cole is very responsive and go over a beyond to help solve my problem. So far so good with CJ

KYAH STORE
United States
5 months using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2021

CJDropshipping is the best app for dropshipper ever, my agent cole also gets a 10 out of 10, everything perfect!

Miova
Germany
5 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

August 22, 2021

The support is amazing, special thank you to Lee Li
you can trust CJdropshipping, they will help you with anything.

Arbre Doré
Hong Kong SAR
5 months using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

May 6, 2023

Quick reply to my chat , fixed my problem with the site within minutes thank you Zoey for your help

Fitness Xamela
United States
5 months using the app
July 18, 2023

I'm relatively new to CJdropshipping and so far, I've had a positive experience with their customer support team. I've had the pleasure of interacting with several agents, all of whom have been exceptionally friendly and helpful. In particular, I recently had a chat with Chris Qian, and I was thoroughly impressed by his knowledge and assistance regarding packaging options, specifically the boxes and thank you cards. Chris was patient with me and took the time to explain the storage fee and provided valuable advice tailored to my needs as a newcomer in the business. If you're just starting out and looking for a reliable platform to source your products, I highly recommend giving CJdropshipping a try.

Baby Monty
United States
5 months using the app
June 16, 2021

Caesar Feng answered a lot of questions from me through consultation. He saved my time and helped me a lot. Really recommend cj for the good service.

Seoul Street
New Zealand
5 months using the app
CJDropshipping replied June 17, 2021

Thank you for your feedback! Your approval is our motivation.

Edited September 17, 2020

Great working with agent Grace Li. She is always available to help me with my requests and questions. Very good service !!!
The app is also very useful in placing orders and auto fulfillment.

STrendy Store
Netherlands
5 months using the app
CJDropshipping replied September 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 21, 2020

I'm using this app for a while now and I really appreciate how these guys are able to fulfill orders on time. My agent Skye Zhu is so nice and helpful. Every time I have any question she replies on time and she is the best.

onestoppoint.com
United States
5 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!