Reviews (8,399)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

June 23, 2023

I recently had the pleasure of using CJDropshipping for my e-commerce needs, and I must say, they have exceeded my expectations in every way. From their efficient services to their exceptional agent, Brian, the entire experience has been nothing short of phenomenal.

First and foremost, the customer service provided by CJDropshipping is truly outstanding. They were prompt in addressing my inquiries and went above and beyond to ensure that all my concerns were resolved swiftly. The team's professionalism and dedication to customer satisfaction are truly commendable.

Now, let's talk about Brian, my assigned agent. He has been an absolute gem throughout the entire process. Brian's knowledge, expertise, and attention to detail have been instrumental in the success of my business. He guided me through every step, from product selection to order fulfillment, making the entire process seamless and hassle-free. Whenever I had a question or needed assistance, Brian was always there, providing timely and accurate solutions.

Moreover, CJDropshipping's platform is user-friendly and intuitive. It simplifies the product sourcing and order management processes, allowing me to focus more on growing my business. The integration with various e-commerce platforms also made it incredibly convenient for me to synchronize my store with CJDropshipping's inventory.

Not only did CJDropshipping provide excellent service and an exceptional agent in Brian, but their product quality and shipping speed were also top-notch. The items I received were of excellent quality, exactly as described, and were delivered within the estimated time frame.

In conclusion, I wholeheartedly recommend CJDropshipping to anyone in need of reliable dropshipping services. Their outstanding customer service, coupled with the expertise and support provided by Agent Brian, truly sets them apart. Trust me, you won't be disappointed! Five stars all the way!

Jewelify
Germany
5 months using the app
May 19, 2023

I’m new to my business and I started using this app and the agent Miro Tan provideds a great customer service , highly recommended

the outlet shop
United States
5 months using the app
May 9, 2023

An absolute pleasure dealing with Sulee Li, From arranging the prompt delivery of my products and keeping me up to date of all deliveries, She has turned a terrible experience I had with CJdropshipping into an AMAZING ONE. Thank you once again Sulee Li, much appreciated

Seatsupport
South Africa
5 months using the app
Edited May 10, 2023

Incredible! The best app out there! Definitely recommended for pro and beginners! Will be looking forward to scale all my projects with them, and also customer service is amazing. Whalen Zhu is the best agent on it too, recommend 100%!

Majestic Shop
United States
5 months using the app
Edited January 31, 2023

Cjdropshiping it's the best
Estella support me everytime my business it's growing thank you Cjdropshiping

GADGET STORE
United States
5 months using the app
April 24, 2023

Agent Lisa Qian Helped Me Out With All My Questions And Problems I Had, And Overall CJ Drop shipping Is Very Great. Also The Most Awesome Thing About CJ Drop shipping Is That It Has Private Agents That Can Help You Out With Any Problems You Face

Space Omega
Pakistan
5 months using the app
May 25, 2023

I was very pleased with the service provided by--> Amy Huang.

She helped me very well and conveyed a lot of information!

Lambao
Germany
5 months using the app
April 2, 2023

CjDropshipping has a girl called Sita, she is excellent and attentive, deserving of 5 stars for the good service and practicality of the services she provides to her customers throughout the international territory.

BRAZILLA
Japan
5 months using the app
Edited January 6, 2022

Updating to add: I still really like this app. However, if my customers place large orders, CJD wants to charge extra shipping, which takes away from my margin. Shipping cost is already the same amount as the product if not more. Really aggravating to set a price point based on their cost only to have it doubled. I definitely recommend this dropshipping service! June Chen was so helpful!! CJDropshipping has boosted my sales so much!!

Perfect Peach Boutique, LLC
United States
5 months using the app
CJDropshipping replied November 23, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 8, 2023

My privat Agent Murphy is given me a very good service he is responding very fast and solve my problems very fast

Mein Shop
Germany
5 months using the app