Reviews (8,398)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

November 1, 2022

I love using this app on my store it makes everything so much easier and the support staff is amazing and my personal assistant on this app is just amazing actually amazing. I have not had any issues with this app and the shipping is just on another level compared to so many other app like this

Disaphair
South Africa
5 months using the app
May 9, 2021

For me , Most important is the the quick response time that the agent (Elsie) Provided. Quick and concise replies and solutions given that assured you that they are dependable. Thank you CJ.

Health Science Wellness
Singapore
5 months using the app
CJDropshipping replied May 10, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 28, 2021

I am very satisfied with CJ's support, they are very responsive and helpfull.
Especially Elina, that helped me a lot with payment issues, and supply.

Peach Wellness
Israel
5 months using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

February 9, 2023

Very good app helping my business good customer service. Bonnie Gu is one of your agnts she is extremely nice and helpfull very efficient. She answered all my questioned and i was able to finish my task

BROOCHITON
Canada
5 months using the app
March 14, 2023

Bruce Lin from CJ Dropshipping was an amazing agent who helped me resolve my product sourcing issue. His expertise and dedication to customer service were impressive. I highly recommend him and the CJ Dropshipping team for their exceptional service.

Nohelyn
France
5 months using the app
November 30, 2020

This is a very good dropshipping platform. I would like to thank my agent Howard as he has been very friendly and quick on his responses. Even when your personal agent isn't available other agents are really quick to help out and are friendly as well. I would recommend!

techlivesmart
Japan
5 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 10, 2022

Best Dropshipping App by far with the most amazing customer service!! Thank you Box Che for your super quick reply and help!

FLATLAID
Australia
5 months using the app
July 5, 2023

I’ve found that their support is top shelf. An agent named Miya Huang helped me with some technical setup connecting my Shopify store products to the proper sku numbers within the CJ Droshipping ap. She went out of her way to walk me through everything step by step and made it easy for someone like myself that’s not the most tech savvy. The support she provided made this ap stand out. Thank you Miya!

Certified Automotive Experts
United States
5 months using the app
June 16, 2023

I always use CJ dropshipping because it is very reliable and my agent Rebecca has always helped me in every situation!

Fine Collections
United States
5 months using the app
August 27, 2020

I've tried a few other suppliers, but I really like this one the best. They really go out of their way to answer all the questions you have about the products or shipping. I just had Bianca track some answers down for me and she was friendly and very helpful. So far, this is the only supplier that's worth it. I'm definitely going to keep working with them.

The Green Key
United States
5 months using the app
CJDropshipping replied August 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!