Reviews (8,398)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

Edited August 18, 2020

I used this app help me to run my store and when I have any question, I ask to my personal agent Khloe. She's really kind and helpful. She always takes the time to understand what I'm really looking for and she's listening and try her best to accommodate my request.
Just thank you to making us evolve!

Bébé Mukie
France
5 months using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 17, 2023

Cjdropshipping is a very good app you can use for fulfillment, It is awesome with a wide range of products, they even assigned me an agent who's name is Nancy Wu, she is awesome, she is there when i need help and is always on top of things, I truly have to thank god for her and CJdropshipping. :)

Beyond Fashion Express
United States
5 months using the app
December 7, 2022

Nina Jinyuwen really good and efficient Always very helpful, professional and kind. She assisted me on several occasions solving all the problems encountered.

etotus
Italy
5 months using the app
March 4, 2023

I have been using this app for a few months now, I'm very satisfied with their services especially Zoey, she is very quick in fixing issues and very supportive.

Ecommercium
United Kingdom
5 months using the app
Edited August 17, 2023

I use CJ as the shipping is fast and excellent customer service especially from Lori Wu. I have multiple e-commerce stores and CJ does make everything easy for me. 10/10 recommend

Giggles & Kicks
United Kingdom
5 months using the app
Edited October 9, 2020

Excellent service, very quick responses. My agent Sylvia Wang is brilliant and always quick to reply and help with anything. Would highly recommend her and CJ

GlamYourPets
Ireland
5 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 5, 2023

This is by far the best customer experience I have ever had. Jesse is the one who helped me, and he helped me very well, and the response time is unmatched.

Gostardeal
Netherlands
5 months using the app
November 1, 2022

Debbie Lai helped me very much! I had questions about a product, and she was very respectful. Thank You!

Clethi
United States
5 months using the app
March 29, 2023

Sulee li helped me list my product on my Ebay account, she is very kind, excellent service and customer service, I recommend Cj and Sulee li. Thank you very much for your help

Euphorix shop
United States
5 months using the app
June 28, 2022

CJ Dropshipping really is THE way to go if you're doing ecommerce. Great all in one solution. Working with our agent Estelle is so easy, we really get the best possible support.

Take My Bucks
Germany
5 months using the app