Reviews (8,399)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

February 16, 2023

I had the pleasure of working with Eliana Ho as my drop shipping agent, and I must say that she went above and beyond my expectations. Right from the start, Eliana demonstrated a remarkable level of professionalism and efficiency that was truly impressive.

One of the things I admired most about Eliana was her positive and helpful attitude. She was always patient and willing to provide me with the guidance I needed no matter how many questions or concerns I had. Her attention to detail and willingness to put in extra effort played a crucial role in ensuring that my orders were fulfilled accurately and on time.

Overall, I can confidently say that Eliana is an outstanding drop shipping agent who truly cares about her clients. If you're looking for a reliable and efficient partner to help you with your drop shipping needs, I would highly recommend her. Thank you Eliana, for your dedication and hard work!

US World Shop
United States
About 2 months using the app
May 6, 2023

Agnes was very helpful. She replied in a couple of seconds and she clarified all my doubts. If i could i would give 6 stars

My Store
Italy
About 2 months using the app
January 25, 2022

Henry has been extremely helpful with my business. Would definitely recommend working with him and CJ

Bista Store
United States
About 2 months using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

November 4, 2021

I am the newbie here so there is a lot of questions . Connie Jin, the consultant was very patient and helpful to help me step by step . Excellent customer service !!! We really need company provide with this quick and reliable live chat which CJdropshipping achieved this.

Simple and Ease
United States
About 2 months using the app
CJDropshipping replied November 4, 2021

Thank you for your feedback! Your approval is our motivation.

May 19, 2022

Great app that makes sourcing and fulfillment extremely easy. Their support and team of agents are also very good. My agent, Gina, helps me every step of the way and it really feels like she's on my side. She finds answers to my questions quickly and provides suggestions when needed. All in all, I've had a great experience with Gina and CJDropshipping.

Catcordion
Canada
About 2 months using the app
February 2, 2023

Zoey is really helping me a lot I honestly can’t thank her enough for her time and patience that she have with me!

Ultra Quality Store
United States
About 2 months using the app
March 27, 2023

Thank you Billy for helping me with all the questions I needed and going into depth with what cj is about and helping me get the best customer experience. Billy also responded in a matter of minutes which was very helpful.

WorldPet
United States
About 2 months using the app
April 2, 2023

Very very good and TOP service Sita Cui.:)
Thank you for the help and advice!!!!!:):):):):):):):):):)

Quickshop
Germany
About 2 months using the app
May 3, 2023

The service was excellent.Fionnula Wong is the best assistent!Thank you for all your help and support!

SmokerSafe
Romania
About 2 months using the app
July 26, 2023

Great service, great agent (Yuliya Chan) who always listens and provides the necessary solutions quickly.
I highly recommand.

comfortist
France
About 2 months using the app