Reviews (9,725)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

April 6, 2021

My experience so far has been super positive, I am thankful to Cecil Chen helps me quite a bit and the app itself is pretty easy to navigate. So far I don't have anything negative to say.

Aglowsy
United States
5 months using the app
CJDropshipping replied April 6, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

November 29, 2023

Carrol Tu is the best contact you could ever wish for. Fast and good serivce.no matter what time, no matter what problem, no matter what worry. help will always be given to you

ruttys
Germany
5 months using the app
November 22, 2021

I Use CJ For My Unbranded China Imports, They have been Great to work with, I was Assigned Mix Huang as My Agent who looks after things on there end for me, When She is not available Other Agents do not hesitate to help out either so its great service , special thanks to Jacob Zhao today for helping me with a Product enquiry. Highly recommend CJ as a Growing Business they make Importing from China very easy.

N8P-OFFICIAL
New Zealand
5 months using the app
CJDropshipping replied November 23, 2021

Thank you for your feedback! Your approval is our motivation.

December 9, 2023

Great service! Had a shipping address change and Janet Zhang was very helpful in changing it. 5 stars. Thanks as always CJ

ZenBytez
United States
5 months using the app
June 26, 2023

Alina Liu is very helpful and responsive, and she always answers questions quickly. Her customer support is excellent

Beach Dreams
United States
5 months using the app
January 27, 2021

Phoebus is an amazing agent!!! He is serious, available, and very helpful . i recommend this application and this agent !

VIP service 26
Israel
5 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2023

Bin Han was very helpful in explaining to me the ins and outs of how this works. I’m very grateful and I am more confident that I can do really well with Bin Hans help at CJ drop shipping.

My Store
United States
5 months using the app
July 10, 2020

Absolutely amazing customer team support & service!! My agent's name was Blandine, she was absolutely amazing at her job - helped me on a moments notice for multiple questions. Her and the CJ team truly go above and beyond in their work, I appreciate them a lot!

HeyFit
United States
5 months using the app
CJDropshipping replied July 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 21, 2020

I started using CJ App recently and so far, everything is smooth. Fast shipping times, orders with multiple products come in one package and there is no need to deal with multiple suppliers as they source the products for you. Most importantly they provide a good customer support. My lovely agent Grace Li is very helpful. Whenever I need any additional information about the products or how to use the platform, she always points me the right direction. Highly recommend!

Genie-wishes
United Kingdom
5 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 3, 2023

They have good service and Linda is the best

ISEL Amsterdam
Netherlands
5 months using the app