Reviews (8,399)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

November 6, 2020

Cjdropshipping is a wonderful platform and App. It has the tools required for a dropshipper and reliable customer service. I am very satisfied with this platform. My Agent Lena Jin is very kind and competent, she patiently answered my questions and provided me with all the information that I needed. Five stars to my agent and thanks Cjdropshipping.

Tasariki
France
About 1 year using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 4, 2020

CJDropshipping is the best all-in-one place for your dropshipping business! The agents will help you with everything. Sourcing, adding, fullfilling products and orders is super easy! Shipping times to the Netherlands very fast!

Happy user!

Sloop Fitness
Netherlands
About 1 year using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited April 30, 2021

C'est vraiment super. En plus avoir un agent approprié comme Shicharl, c'est vraiment le top ! Je mets une note de 5/5 c'est vraiment pratique, chat super rapide et vraiment professionnel. J'adore!

Moly
Switzerland
About 1 year using the app
CJDropshipping replied June 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited April 25, 2020

Though im new, the platform is, so far, a step-up from aliexpress, in that the sourcing of products, fulfillment, and support is all integrated into a fairly user friendly user interface.

JD ICE
Australia
About 1 year using the app
CJDropshipping replied April 26, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 7, 2020

Service client super. Efficace, réactif. De nombreux porduits dispo et aussi le sourcing est géniale. Je recommande

Manzelle Beauty
France
12 months using the app
CJDropshipping replied July 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited January 18, 2023

Terrible website with an annoyingly clunky and slow interface. I cannot even count how many times I have had technical difficulties between this app and shopify. It took me an entire week of trying to troubleshoot some shipping issues between this app and Shopify and once those were "resolved", my first order took an entire day to actually register on CJ. Also had to deal with whatever a "ticket" is and when I replied to this "ticket" and solved their problem, I was still being constantly prompted by the website to reply to said ticket. Also the lady that messaged me with regards to this ticket was BEGGING for a five star review like she was locked in somebody's basement.

Kitchenacious
Canada
12 months using the app
December 17, 2020

Much better than AliExpress, shorter delivery time, consistent service on all products and a dedicated agent.

Atelier Oniris
Switzerland
12 months using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited October 29, 2020

Satisfied about my agent Fiona, good communication, fast replies. Do read the terms of CJ carefully. For example, a product can only be refunded if complaints are notified within 3 days after delivery.

Saletiger
Netherlands
12 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 13, 2022

even though everything sound good and perfect but i will share my finding 1-order preparation and dispatch promised to be 2-3 days, am getting 10-15 days for dispatch ?? shipping is another thing 15-20 days .. we are talking about 30+ days from day of purchase ... 2- 50% of the order my client are doing .. i receive a msg after 2-3 days sorry item not available .. please accept a similar item .. -.- !! then they ask you if you want a refund .. ? but no one will refund your reliability and website trustworthy not sure how this is good for anyone ..

www.Pet-Care.me
United Arab Emirates
12 months using the app
CJDropshipping replied July 13, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

Edited June 11, 2021

I had an order that did not sync to CJ but their support quickly helped me resolve the issue. Estelle Zhou thank you for the support, I really appreciate you!

Ace Accessories LLC
United States
12 months using the app
CJDropshipping replied June 14, 2021

Thank you for your feedback! Your approval is our motivation.