Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

September 5, 2023

Great supplier. Able to source products easily for a decent price. Camilia Zhu provides terrific customer support and is always quick to respond.

LavyLux
Canada
3 months using the app
July 20, 2023

Great experience especially with Fionnula, she answers all my questions and even gives me great suggestions!

Furralis
Canada
4 months using the app
December 6, 2022

Customer support is great! Christina Chen one of personal agents helped me so much.Very appreciate it!

Openlimits
Tajikistan
4 months using the app
August 16, 2023

I was unclear of few things and the representative Angel, helped me out. She was very knowledgeable and very nice. They helped me understand and calm my worries. I Thank her very much

Jiggy Store
United States
4 months using the app
January 3, 2023

Servizio di assistenza impeccabile. Alan, l'agente con cui ho parlato è stato disponibile fin da subito a chiarire ogni mio dubbio.

BShop
Italy
4 months using the app
September 11, 2023

CJ Dropshipping is the BEST dropshipping service I have ever used. Their service and customer support team is INCREDIBLE. Especially Estella Wu from the support team who is always SUPER HELPFUL, very quick to reply and understand my issues, and very quick to find a solution. By far the best customer support I have received from any service ever!!! Would highly reccommend this app to anyone looking to start dropshipping or even experienced dropshippers. Their are no hidden fees and the entire process is seamless!!

GLAMERUP
Australia
3 months using the app
June 1, 2021

My Agent June Chen is great! Answers all questions in a timely manner and if my agent has to get back to me it still super fast and full of the information I need. They take the time to get your questions answered correctly. I am very impressed so far. Thanks!

Rosalley Maxx
United States
4 months using the app
CJDropshipping replied June 3, 2021

Thank you for your feedback! Your approval is our motivation.

March 19, 2023

Fast customer service, I had the pleasure of talking to Miya Huang who kindly helped me with my problems.

sweatfy
United States
4 months using the app
April 16, 2023

Cristina always helps me and answers all my questions whenever I write to him, he replies immediately and I am very happy with this

hypeconsult
Italy
4 months using the app
June 2, 2023

Great products in stock and easy shopify integration. Customer service is always helpful and quick to respond. Ken was a huge help when i was having some minor issues with shipping. Thank you ken!

Fizzix
United States
4 months using the app