Reviews (9,725)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

August 30, 2023

Agents are super responsive and helpful. Kris Zeng helped with a product that does not have a shipping method to my country. My experience has been very welcoming and helpful. This app is definitely helpful for anyone who wants to get into drop shipping and eCommerce

ESENTLS
New Zealand
5 months using the app
December 19, 2022

I am really saticifed with this app! Everything works fine and the agents (especially Ginger - very fast and kind) are there to help 24/7 on the app and whatsapp etc.

Cuddlyfeet
Germany
5 months using the app
April 13, 2023

Chris Song is very helpful and has a really friendly customer service, I like chatting with him he is very fast and reliable.

Thank you so much Chris!

THE PUÑATA
United Arab Emirates
5 months using the app
April 27, 2021

This is probably the best sourcing service. Very reactive and efficient. Not disappointing so far. Highly recommended.

Preluxy
Belgium
5 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Your approval is our motivation.

October 5, 2023

I definitely would recommend CJ dropshipping. My customer care representative Angel was very patient, caring and passionate about helping me out.I love ❤️ CJ dropshipping already!!

Pulsare Home
United States
5 months using the app
Edited September 25, 2023

Thank you zoey for your wonderful help, you're truly a wonderful friend .
As for my start with cjdropshipping, I have met more than wonderful customer service characterized by a quick response to all inquiries within 24 hours, and I have to select (Janet Zhang) Thank you, Janet, for your wonderful service, and I hope that my brand will grow with cjdropshipping and that they maintain product quality control Fast processing and shipping of orders.

Judy hair
Egypt
5 months using the app
October 18, 2023

I had an excellent experience with Ashley Wu, from CJDropshipping. She went above and beyond, clarifying all my questions and providing clear, fast, friendly, and professional answers. Ashley demonstrated a deep understanding of available resources to assist, leaving me very satisfied with the service received.

Mah Di

Easy Line Shop
United States
5 months using the app
June 26, 2020

I want to thank my agent Zoey Zheng for the excellent work she does with me for the launch of my shop. She's very attentive, available and she asnwers to all my questions.
Thanks you Zoey :)

Odyssée Jewelry
France
5 months using the app
CJDropshipping replied June 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 24, 2023

Many thanks to Yvonne Xu. She helped me with my problem immediately and we solved it right away. The communication is very good and very fast. Definitely to be recommended.

mypadiluuu
Germany
5 months using the app
May 16, 2023

I recently used CJDropshipping for my business and I was blown away by the quality of their service. Ruth was incredibly helpful throughout the entire process and made sure that my order was fulfilled to my exact specifications. I couldn't be happier with my experience and would highly recommend CJDropshipping and Ruth to anyone looking for top-notch service and support.

MyInnova
Germany
5 months using the app