Reviews (9,726)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

November 2, 2023

I´m pretty satisfied working with CJ! They have good products, a very professional team and fantastic support! Thanks to Fionnula for the big help!

Owl Fair
Portugal
5 months using the app
November 25, 2020

After using a lot of services for our e-commerce stores, CJDropshipping is clearly the best supplier and fulfillment service ! Special mention to the agent Vivian! This service would probably not be the same without her incredible help. Always available to help us develop our business to the moon. Do not hesitate guys and download this app for your business!

Maya Busby
Switzerland
5 months using the app
CJDropshipping replied November 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 19, 2023

thank you Arlene Nong, you were very patient with me, that's a perfect example of a great customer service. you take your time to explain and make me understand.
thanks again Arlene.

My Store
United States
5 months using the app
November 26, 2023

Very kind and fast support by Box Chen. Thank you

BreatheX
Germany
5 months using the app
October 9, 2021

I recently started with CJDropshipping and I am shocked at the level of service of this platform so far. Joey is my agent and she is always very kind and helpful and responds within a matter of seconds every time! Thank you!

Lidia.
United Kingdom
5 months using the app
CJDropshipping replied October 11, 2021

Thank you for your feedback! your approval is our motivation.

Edited May 15, 2023

Almost instant responses every time i send a text . My agent Ben, has been helping me out with so many problems i have faced. 10/10 service of Ben!

Anabellas Pet Store
Netherlands
5 months using the app
February 18, 2024

Grâce à Madame Sveta, j'ai u une très bonne expérience, elle est gentille, serviable et toujours prête à donner des conseils.

Intimement votre
France
5 months using the app
August 27, 2022

This is a great app to source for products for your store. Live chat is prompt in helping with any issues, Remi helped me quickly to answer my questions. Thank you!

11 Trends
Singapore
5 months using the app
September 17, 2022

CJ has a good customer service, their customer service agent Cheria helped me clear all doubts that i had about my new product that i am going to launch

Delight Comfort
India
5 months using the app
September 26, 2023

Vita Liu is always so helpful when I reach out to her with questions. She responds and assist me quickly. I greatly appreciate her.

erinitic
United States
5 months using the app