Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

June 16, 2023

Alan is very quick in responding to any request, as well as being highly professional and helpful. Highly recommended !

AZIRIA SHOE
France
4 months using the app
July 27, 2021

I had a very good experience with Cathy Tang, she always helps me solve my issues and questions and responds quickly.

HeartPupp
United States
4 months using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

June 12, 2023

Based on my experience, I wholeheartedly recommend CJdropshipping to all Shopify users. Their customer support, exemplified by Talisa, is top-notch, and their services have been invaluable to me. I received excellent support from Talisa Chou regarding my order. She promptly addressed my query, demonstrated expert knowledge, and provided clear explanations. Talisa's professionalism, patience, and commitment to resolving my issue were exceptional.

Funky Finds
United Kingdom
4 months using the app
January 30, 2023

Thank you so much Fionnula for the excellent service you have provided me. You are being a great help for the Growth of my store. Thanks CJdropshipping For sending this angel to help me.

Ease Buy
Italy
4 months using the app
April 13, 2021

Great app for droshopping store! customer service is available 24/7 and you have your personal agent to help you as well. My agent is Olivia, very friendly and helpful. Highly recommended!

CHOSIM
Canada
4 months using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 24, 2023

Thanks to Officer Kitty Lou! Fast responses and TOP assistance! I asked for some details for a shipment, problem solved.

DG DealShop
Italy
4 months using the app
February 22, 2021

Lori wu & arya has been helping me a lot in dropshipping. Cj packet has been a great shipping service for me to use. I would recommend, cj above any other platforms.

Hearvix
Australia
4 months using the app
CJDropshipping replied February 22, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 9, 2023

Ken Yang was helpful when i inquired about multiple different things and usually is always quick to respond

floricollective
Australia
4 months using the app
September 22, 2020

Im really happy to work with my personal agent William Wei. Really Nice Person. CJdropshipping, its really fast, and it cool if you want to have an other experience than Aliexpress ....
I totally recommand

MollyMomy
Canada
4 months using the app
CJDropshipping replied September 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 29, 2022

Le service est réactif et aimable. Je recommande.
Thanks to Bruce Lin, il a répondu à toutes mes questions rapidement.

GantsTouch
France
4 months using the app