Reviews (8,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.
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One of the best suppliers out there! Customer support is phenomenal! Super friendly and is always there to help. Agent was Tab Zhao and so far he's been amazing!
The fastest and friendliest support. Helps me with answers to my dumbest questions at any time of the day or night. Thank you, Diana!
A very good app with great customer service. CJ should ensure faster shipping compared to other providers.
I would like to express my gratitude for the exceptional service provided by Agnes Fang. Her assistance has been invaluable in helping me navigate and make the most out of the CJdropshipping platform. I am thoroughly satisfied with her professionalism, prompt responses, and willingness to go the extra mile to send me the information.
I had some problems understanding how the whole process worked, but their assistant Alan Yang from customer support really helped me out.
Annie, you have excellent customer service skills. Without a doubt, the best agent I've ever spoken with. As she explained everything step by step, all of my problems and fears were resolved.
Thank you for your feedback! Your approval is our motivation.
Lisa Wei is extremely helpful- Her customer service makes this app amazing!
Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.
If I could give 0 star I would.
Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.
I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers
Really good dropshipping page, I have connected this to my store, also I have my own agent - Gaines Guo, thank you for helping mine with any issues