Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

December 9, 2020

Je suis très heureuse de travailler avec VIVIAN. Elle est toujours la pour répondre à mes questions et resourdre les problèmes.

domcozy
France
4 months using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 19, 2023

I recently had the pleasure of experiencing top-notch customer service from Ken at CJ Dropshipping, and I must say, it was truly outstanding!

First and foremost, Ken's professionalism and expertise were evident from the moment I reached out for assistance. He displayed a deep understanding of the company's services and promptly addressed all my inquiries with a wealth of knowledge. His willingness to patiently listen to my concerns and provide clear, concise answers left me feeling reassured and confident in CJ Dropshipping's capabilities.

One aspect that truly set Ken apart was his remarkable level of responsiveness. He promptly replied to my emails and messages, demonstrating a genuine commitment to ensuring my satisfaction.

Jet Clean
Italy
About 1 month using the app
May 9, 2021

I'm new in Cjdropshipping, from the beginning i saw :
Good communication , good service, eveything is alright. Thank you

Solviy™
France
4 months using the app
CJDropshipping replied May 9, 2021

Thank you for your feedback! Your approval is our motivation.

April 1, 2021

Great job from my agent Hugo, managed to source products for me at a competitive pricing! Hugo and his team also helped me with my order fulfillment issues, Good experience with CJ.

Kart Zip
Malaysia
4 months using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 24, 2023

I was in need of photos for a product and Bonnie quickly helped me

Tizella
Slovakia
3 months using the app
May 12, 2023

I am new to dropshipping and I had a great experience working with my personal agent Lea zhang at CJ Dropshipping. She provided excellent customer service and was very helpful in clearing my doubts and issues. Highly recommend!"

God's Eye
Canada
4 months using the app
June 27, 2023

Cj is a good company that has a lot of choices. But most importantly is the support. Luna Li is my personal agent and she is very helpful so far that everything i need she's there for me to help.

Thanks all and Luna Li!

Seda - Smooth Skin Creator
Greece
4 months using the app
October 23, 2023

Thanks to my agent they helped me with everything and more
Thank you fanny

Cars&Bags
South Africa
2 months using the app
April 5, 2023

I had Alan Yang help you get a verification code for my emails and I had entered it in wrong. He was quick and helpful. I had other agents try and but weren’t able to.The man deserve a raise.

Fitanious
United States
4 months using the app
September 13, 2022

Fantastic support! If you have a question or get stuck somewhere, they are always there for you, thanks Remi.

Glamourattraction
Sweden
4 months using the app