Reviews (9,737)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

May 7, 2021

Very satisfied with the service team. They answer very quickly and help you a lot. Plus, they are very courteous.

orphora
France
30 days using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.

March 4, 2024

I have been using CJ for my most recent project, and Nancy has been extremely helpful sorting out and processing my orders during the Chinese New Year! Thank You!

PUCKOOZIE
United States
29 days using the app
May 11, 2023

Very good free sourcing platefrom, thank you to Sveta for the help provided.
Very reactive and helpful.

Chef Tibo
France
30 days using the app
January 2, 2024

For a free app that doesn't charge you a monthly fee I would say that it is pretty good. I would also like to give a big shout out to my agent Tab Zhao who helped solve all my problems. At first it was hard to communicate because I am in a different time zone, but once I worked out the zone difference, the communication process was smooth and they reply super fast. Thank again Tab Zhao.

SnugglePals
United States
30 days using the app
January 24, 2024

Collaborating with Ceci has been an exceptional experience! She is extremely helpful and competent. Her attention to detail is remarkable, and she responds quickly to resolve any issues. It seems like she anticipates my every need. Working with her really makes my life so much easier! I don't know how to express my gratitude. She is awesome. Thank you so much, Ceci!

Aurelaa
Canada
30 days using the app
February 27, 2021

Have good experience with CJ so far. My agent Fiona is really responsive & helpful. The company has been transparent & open communicating

Gardening Orbit
United States
30 days using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 5, 2024

The customer service is really good and replies immediately. Thanks for Billy for the good service.

Phoenix
Egypt
29 days using the app
January 28, 2021

I have been using Cj for two months now and it's amazing! Lena Jin (my agent) is incredibly helpful and very quick and efficient responding and sorting things out. Have had 0 complaints about quality in over 200+ orders and lead times have been around 8 days to UK. Brlliant!

Rover Clean
United Kingdom
30 days using the app
CJDropshipping replied January 29, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 25, 2024

إنه تطبيق جيد وكذلك خدمة العملاء تساعد المبتدئين في فهم كل ما هو صعب عليهم وهم سريعون في الرد

Star⭐
Saudi Arabia
30 days using the app
May 10, 2023

Super application, there is so many features and everything is done to assist you in the best way possible even as a beginner in dropshippign. I am particularly happy with the customer service. They replied to my queries super fast and provide the necessary information in a minute. I recommend the Agent Zoey

HappyHavenHome
Denmark
30 days using the app