Reviews (9,737)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

March 27, 2023

I am coached by Cherry Xu! She is always super nice & is there for you promptly! You never have to wait long! SUPER!

Pet24
Germany
30 days using the app
November 4, 2020

Good customer service especially from our agent Leely Wen. Needs to improve some aspects but overall a great app.

Upzilon
United States
30 days using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 19, 2023

The service was great! I always got help immediately and everything is perfect. I am very satisfied with my agent Sita Cui!

Casanow
Switzerland
30 days using the app
April 19, 2021

My agent is Leo Wong, he works very well, he has a lot of patience solving my problems and always solves any type of doubt

WolFFitstore
Spain
30 days using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

July 27, 2021

I had a very good experience with Cathy Tang, she always helps me solve my issues and questions and responds quickly.

HeartPupp
United States
30 days using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 4, 2023

Super réactifs.

J'ai été mis en contact avec Bin Han qui a vraiment été au top dans l'encadrement de mes demandes.

Je recommande

Ma boutique
Belgium
30 days using the app
May 19, 2023

Very good customer service! Chloe Li helped me immediately and solved my issue. Very satisfied with their service

Vertialign
Romania
30 days using the app
February 28, 2024

I am truly satisfied with my experience with CJ. I ordered several products and was impressed by the quality and variety of items. The delivery was swift and on time, just as promised. Moreover, I must emphasize the excellent support provided by my assigned agent, Doki. He has always been available for any questions or needs I had, making the entire purchasing process a pleasant and hassle-free ...

StileSommerso
Italy
29 days using the app
May 19, 2020

Nice fulfillment app that is convenient to use.
Large catalog of products and great CS support as well.

PETURDAYS
Hong Kong SAR
30 days using the app
CJDropshipping replied May 19, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 5, 2024

Professional technical support at CJ! CJ provides a personal support agent. My agent, Celia, was very easy to communicate with and answered all of my questions quickly and professionally! Thanks again for your professionalism! I recommend CJ!

Drift Zone
United States
29 days using the app