Reviews (8,402)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

August 17, 2020

Perfect, customer service is serving you like a charm, shipping times are great, feedback score of my facebook page went from 2.5 to 4, head some bad reviews about them but for real i haven't experienced any problem working with CJ

ArthroHelp
Morocco
4 months using the app
CJDropshipping replied August 17, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 22, 2021

Cjs dropshipping has been a great help in developing and simplifying my dropshipping business. Helen, the agent in charge of my account, has responded quickly to my requests; she has even provided me with more information about products than was initially requested.

Quite Useful
United States
4 months using the app
CJDropshipping replied March 22, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

December 9, 2021

I use CJ and my agent Nikki has been super consistent. She helped me through the entire process. When I asked her a question, she replied me back automatically or at least, few hours later. She never left me without answers. Thank you so much for your help!

Siftress
France
4 months using the app
CJDropshipping replied December 12, 2021

Thank you for your feedback! Your approval is our motivation.

February 2, 2023

I will hardly test the functions of the app but the support team is very good, I want to give special thanks to Nancy who clarifies all my doubts to start with

Visiontrend Store
Mexico
4 months using the app
March 15, 2023

Verry Happy with the Customer support, helps you with anything you need. Super happy. Thank you Michell Iuo.

DrippyShades
Italy
4 months using the app
April 22, 2020

It's my favourite App for Dropshipping. I use it for all my Stores and I love it. Very clean and clear design. It's good for beginners and also good for advanced Dropshipper. The best on CJ is that you get an Agent, which is very competently and know what he has to do. From experience, I can say that my Agent, Chloe, is always there for me and can solve any problem.

Lovebox
Austria
4 months using the app
CJDropshipping replied April 22, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 6, 2023

It's been a short time since I started Dropshipping and I chose CJ as my main supplier and I am very satisfied. The customer service is very good, my special thanks to my agent Danica who always helps me and responds quickly to everything I need. I recommend them to everyone.

Clever Woman
Spain
4 months using the app
April 25, 2020

If you want a product you can have it quickly, delivery times are fast, if you want a professional site, CJDropshipping is the perfect company to guarantee a long-term business

Coronafinement
Switzerland
4 months using the app
CJDropshipping replied April 26, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 8, 2023

The consultation agent from CJ was helpful, responded quickly and with the information provided helped me determine if I was going to list the product.

Sigma Products
Australia
4 months using the app
March 31, 2021

I find all the products for my business easily and at a great price. Also the support service that CJ offers is super helpful to solve all my problems!

Simelty
United States
4 months using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.