Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

March 31, 2021

I find all the products for my business easily and at a great price. Also the support service that CJ offers is super helpful to solve all my problems!

Simelty
United States
4 months using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 15, 2021

Very fast in repling our queries. Agent also very responsive and friendly. We could get the anwer within 10mins. Highly recommend.

Mak n Mak
United States
4 months using the app
CJDropshipping replied September 15, 2021

Thank you for your feedback! your approval is our motivation.

December 31, 2022

Rebecca has been wonderful to work with in getting my questions answered. Rebecca helped me with my concerns and gave me professional advice. I recommend working with this agent and CJ.

OneProductNow
United States
4 months using the app
January 30, 2023

Sita Cui from CJdropshipping provided excellent customer service. She was helpful in resolving my inquiries and I was satisfied with her assistance. Highly recommend!

Everlunar
France
4 months using the app
July 25, 2023

Creda Li is super helpful in fulfilling my orders! Recommend her for her responsiveness and patience :)

Senioreeta
Singapore
4 months using the app
July 17, 2022

I have talked to Remi and she was really accommodating in answering my questions. The customer service is really good and can get answers in real-time. I am excited to use this platform.

Great Splurge
Philippines
4 months using the app
January 8, 2021

Product info is very good implemented and CJDropshipping delivers a fast service. Besides that custom packaging works good!

Konfo
Netherlands
4 months using the app
CJDropshipping replied January 10, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited September 29, 2020

You can ship products faster than aliexpress. They have good customer support also. I talked to Preda Xu who is in customer support she helped me a lot.

puriblush
United States
4 months using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 24, 2021

They have amazing and fast customer service and are ease to find real people to talk to. Shoot out to Cristina Chen for helping me solve my problems.

Men's Fire and Steel
United States
4 months using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

July 27, 2023

Very fast and helpful customer service, we are very satisfied with our personal agent Bonnie. She simplifies all our work processes and does a very good job.

Schlappit
Germany
4 months using the app