Reviews (8,402)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

June 9, 2021

Great working with CJ and Sean my agent goes out of his way to help me fast and responsive. Well recommended

Cycolinks
United Kingdom
4 months using the app
CJDropshipping replied June 9, 2021

Thank you for your feedback! Your approval is our motivation.

May 23, 2023

Thanks to Bruce Lin for his help with my problem connecting my products on Shopify and CJdropshipping. Hopefully, I won't have this problem again.

Gunlab
Belgium
4 months using the app
June 14, 2022

CJ dropshipping is by far the best fulfillment service I’ve worked with. Their customer service team is amazing and always there to help you out whenever you need them. I highly recommend working with them!

LampBox
United States
4 months using the app
April 13, 2023

Bruce lin services me by using a whatsapp chat, which makes it very easy to comunicate. He answers very quickly and the is english is good. He always sernd screenshots beside the explenations to make it easier for me to understand. Very nice

Stargazing
Germany
4 months using the app
April 9, 2023

CJ is amazing , better than Aliexpress! Special thanks to my agent Ayden , he has helped me alot , I'm very annoying sometimes but he is very professional and handles everything very well . Thank you Ayden

Tailored Paw
India
4 months using the app
Edited February 13, 2023

Cj agent Bonnie helped solve my order fulfillment issues in a matter of minutes. She explained to me very clearly what I should do in a very professional and kind manner. Top-notch support. Hope to work with her again thank you so much!!

ExerMode
Greece
4 months using the app
July 4, 2021

Great customer service! They answer all your questions and also good shipping times to major countries and most emerging countries along with good product quality, Billy Shi and Annie Shen are great!

Beauty Brio
Mexico
4 months using the app
CJDropshipping replied July 4, 2021

Thank you for your feedback! Your approval is our motivation.

April 10, 2023

CJ is amazing , Special thanks to my agent Whalen , he has helped me alot. I appreciate your help as always

Holkstil
Sweden
4 months using the app
October 7, 2020

Very good experience! If there is a question or problem, it can be resolved very quickly 24/7. Easy to fill orders and, especially good - if there is a general-shop, customers will still receive different products at the same time. Very satisfied and definitely recommend!

Jackpot-Deal.com
Estonia
4 months using the app
CJDropshipping replied October 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 16, 2021

really happy to chat with Boonie in customer support she was really helpful i would give 5 stars to it

Speed Lust
India
4 months using the app
CJDropshipping replied September 16, 2021

Thank you for your feedback! your approval is our motivation.