Reviews (8,402)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

February 25, 2022

I love this app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Warmssi
United States
4 months using the app
December 1, 2020

I am using CJ and the customer service, is one of the best i ever met. They answer at every my question, and i do a lot of questions. Now i've just finished the chat with Aketa Xiang and she was really kind and available for each doubt. Generally i think that customer support at CJ is one of the top.

SPINELAY™ - Official Store
Italy
4 months using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2023

Pleased with the service by Janet, quick and reliable! I'm impressed with how well staff deals with issues.

Blooming Touch
Australia
4 months using the app
December 18, 2020

App is amazing, but customer support is even better. Kiko fixed up my product connections when I couldn't figure it out myself and answered all of my questions. Top notch!!! 10/10.

Illux™
United States
4 months using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 18, 2023

They are very responsive and I got quick answers to my questions. Especially from Agent Sita Cui!
I highly recommend using this app.

Fynda.nu
Sweden
4 months using the app
January 23, 2023

The people that they respond you questions are awesome especially a person named Rebecca, she is awesome helping in this cases

Corfont
Mexico
4 months using the app
May 4, 2021

Amazing customer service, great list of products, fast delivery. I definitely recommend CJDropshiping.

In Vogue & Classy
Canada
4 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

March 23, 2021

Works really well with shopify. Automation process is easy and it shows the full shipping cost etc. Helps us as small business owners trying to sell more products to our customers but not having to invest heavily on inventories.

Code Coffee Company
Singapore
4 months using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

April 1, 2023

Thanks Mandy for helping me a lot, she is the best agent you could ask for! I recommend the app to start in e-commerce, it's perfect

Pantuf.la
United States
4 months using the app
June 30, 2022

Tracy is a personal agent and she's doing pretty well with solving the queries. Anytime i got anything else to ask i can just go to online chat on the cj page and usually someone is there to help also.

AdevaBox
Romania
4 months using the app