Reviews (8,402)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

April 22, 2023

Almost instant responses every time. My agent today, Box Chen, was very helpful and escalated my issues to the proper departments. 10/10 service

Elvinity
United States
4 months using the app
September 9, 2022

Great help from the consulter Sveta - solved my problems in seconds The app in general is intuitive.

Hera - Beleza Feminina
Portugal
4 months using the app
June 17, 2022

Sveta was very helpful to me and really guided me to resolve my issues. Cj dropshipping has been really great

Kygoh.com
United States
4 months using the app
January 20, 2023

I spoke with Sita and she was extremely friendly and helpful. She synced my my Shopify orders to CJ in no time! Great service!

Brewgata | Everything starts with a coffee
United States
4 months using the app
February 27, 2023

Just starting with CJ Dropshipping, already had so many questions, it was really easy to connect with an agent via Whatsapp. Michell luo was really helpful and guided me through all my questions. best costumer services

supamazing
Netherlands
4 months using the app
March 15, 2023

Very satisfied with the customer support. Grant is my support agent and he takes care of the smallest issue.

8KRAW
United Kingdom
4 months using the app
June 6, 2022

good support , staff are very helpful and active , personal agents are great and offer support 24/7.

ChillowSleep
United States
4 months using the app
August 28, 2021

Thank you Mandy Lu and the CJ team for helping me and my clients with your professional support and experience. thank you for everything cj team

Kitchensly
United Kingdom
4 months using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

January 24, 2023

what a great customer service by Billy in CJdropshipping that helped me so much to solve my shipping issue

FableHouse
United States
4 months using the app
July 28, 2023

Thank you Bonnie for 5 star service! Very helpful, helped me with my first order fulfilment :)

Sincerely MyCozyHome.eu

MyCozyHome.eu
Lithuania
4 months using the app