Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

May 11, 2023

Ayden, is a very helpful guy whenever I need him he helps me. He is very friendly and very helpful.

The splash lounge
United States
4 months using the app
March 31, 2021

CJ is very good. And my agent Howard Huang makes a very good job and help me very good and really quick!

Fex-shop
Germany
4 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 27, 2023

Bianca was a great helping me with understanding how order fulfillment tracking works. I do appreciate her patience and breaking everything down, step by step.

Kayden Reneice
United States
4 months using the app
June 3, 2023

Great Dropshipping App with very good customer support.
Rebecca was a great help and answered all my questions.

ExploreShop
Germany
4 months using the app
June 24, 2021

Awesome app! My agent Fiona is supporting me with everything in what I need. Everything is on point and we have a very good communication! For sure I will recommend this app!

Pet Cool Stuffs
Romania
4 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

October 13, 2022

Their support really fast and cooperative, my support agent was Bonnie Gu and she guided me excellently.

Smashing Cart
United Kingdom
4 months using the app
November 23, 2020

Great. I am a beginner so its a great app for me to get started quickly, learn and so on. The customer Support / my agent (Benson) is great - really kind and answering really, really fast. Thanks Benson, Thanks CJ for this Service!

KHBase
Austria
4 months using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 13, 2023

Cj is very helpful supplier. My agent Sveta has been a big help in answering my questions and enquiries.

Pablo's
United Kingdom
4 months using the app
November 15, 2021

Efficient, professional and proactive support for CJ. The support is very satisfactory. Thank you Saturn I preciated your help.

Loryble
United States
4 months using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

May 24, 2023

Cjdropshipping is a great service, and great customer service! they assign every account with a personal agent who helps you fulfill orders and answer any questions, my agent is Alina Liu, she's very helpful and answers any questions i have.

Essential Supply Co.
United States
4 months using the app