Reviews (8,401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.
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woke up super early this morning and was having issues with syncing inventory sita cui helped me out so much answering all of my questions and helping me sync the inventory that wasn't tracking I'm loving the app so far thank you
I truly believe CJ is a great company. Their agents are always available and willing to help. The fastest shipping I have ever had since I started. Do not use AliX. If you can't find the product speak to your agent and they will help you. The agent is given to you once you sign up. I recommend it to everyone.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Der Agent Eugenia Deng war echt Hilfreich und sofort da und hat die Lösung gefunden hier frag ich gerne nach Support
Service is amazing. Very quick and clear. Just contacted via whatsapp and within a minute contact with the support.
I love this app. They offer better shipping time at low cost. Also thanks to my agent Janet for her help.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Great customer support. Very helpful and friendly agent. They respond quickly and try to solve every issue.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
CJ app has been very good so far. It's not perfect but gets the job done. My current agent Susan Zhou has been very helpful in answering my questions and getting things resolved. Also one of the overnight agents Christina Chen was helpful in requesting for the correct items/ variants to be sourced. I like that I can reach out to an agent any time of day or night.
Thank you for your feedback! Your approval is our motivation.
Loker Wang provided valuable assistance in helping me synchronize cjdropshipping with my Shopify shop. While it took some time to familiarize myself with the program, Loker was able to provide me with the necessary resources to overcome any challenges.
I express my gratitude to Loker and Cjdropshipping for their support!
Will update, if there's any changes...
Robert Yung has been very helpful today. I asked some informations about a product and he reply quickly and in a very clear way. Cj customer service is excellent!
CJDropshipping is an user friendly app for me. Most importantly, I'm very satisfied with their customer service, especially from Skye Zhu and Danny Xiang who are efficient, professional and supportive. I hope CJ and the team will keep this up. Hope we can work together for long term.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!