Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

May 17, 2022

ho usato questa app ed è perfetta, ottima assistenza, rispondono subito e sono gentilissimi, si danno da fare per avere un miglior riscontro con i clienti. La consiglio!!

Hiswims™
Italy
4 months using the app
Edited June 25, 2023

Jocelyn Yan is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.

Thank you for a friendly and professional service experience.

Angel Li is Great! She shared a demonstration about how to import reviews to my store, walked me through the process of POD, and advised me on Custom Packaging. She is knowledgeable and was able to answer all of my questions fast and easy.

I really appreciate her quality service and support.

Overall, CJ Dropshipping is reliable and offers great partnership. Open and Clear Communication is Key.

I added over 390 products to my store and thanks to Vincy Xi, she suggested and advised me how to submit my support tickets in order for the rest of the team to assist me effectively and efficiently.

They were able to confirm, clarify, and elaborate which products were available, out of stock, low in stock, non-replenishment, and if the SKUs weren't working they even suggested similar products to replace the original. Their response and resolution time frame is impeccable.

I honestly must say that CJ Dropshipping has put my mind at ease knowing that if there is ever an issue or concern, they are here to assist and support. Thank you so much!

EYE-SESS Designs
United States
4 months using the app
June 26, 2023

I had a very good experiecne with the support and also with my account manager Sammy Hwang is very helpful!

GlowingTime
Romania
4 months using the app
July 12, 2023

CJ Dropshipping is by far the best to buy/source products from and it's also the best place if you need an agent! My personal agent (Flo Ma) has been and is the best agent out! She's always there for me if I need help and responds really fast! If you ever have Flo as an agent consider yourself a lucky person she's the best! I definitely 100% recommend CJDropshipping!!!

Nitro-Dash
New Zealand
4 months using the app
Edited December 19, 2022

The support at CJDropshipping is really very good. They respond to your problems and help is always available. Only recommend

Eric Zimmermann
Germany
4 months using the app
February 26, 2020

CJ est un agent très compétent ! L'équipe est disponible 24h/24 et répond à toutes vos questions y compris quand vous débutez et n'êtes pas très familier avec tout ça... L'application fonctionne en parfaite symbiose avec Shopify, c'est vraiment bien, je recommande !

FrenchSouthSide
France
4 months using the app
November 15, 2020

grace li was super helpful. helped me set up their warehouse location. cjdropshipping amazing app I used udroppy before and this is just way better.

cozzyboo
Lithuania
4 months using the app
CJDropshipping replied November 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 26, 2023

Im so glad to use this exceptional customer support, Thank you, Leila (agent) for the prompt services.

solutionarystore.com
United Arab Emirates
4 months using the app
May 1, 2023

Thank you Michell Luo for being very helpful, answering all of my questions and clearing all of my doubts.

Luminous Tapes
Canada
4 months using the app
Edited March 26, 2023

5/5! extremly good service from DONNA, answer within minutues and great help. I recommend for sure. They also got a lot of great products and it very esay to import more.

Zerson
Sweden
4 months using the app