Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

August 8, 2021

I am very satisfied with my agent Martin Mao on CJdropshipping he is responsive.....................

Srey
France
4 months using the app
CJDropshipping replied August 8, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 27, 2021

I had to create a manual drop-shipping order. I had no clue how to do it. So I chatted with Danny. He is so Amazing. Very knowledgeable and very very very helpful. Very patient guy. He walked me step-by-step to create manual order successfully. 5 rating to Danny

Lotus Mogul
Canada
4 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 31, 2023

Very Good Services. Especially my agent Skye Zhu is very quick to respond and she always helps me and deals with problems I encounter in my orders. She is very professional and hardworking! I would definitely recommend CJ Dropshipping.

moreandmorejewel
United Kingdom
4 months using the app
January 30, 2023

Saturn is an exceptional customer service at CJDropshipping. He went above and beyond to assist me with my order issues and provided me with consistent updates throughout the process. I highly recommend Saturn for anyone in need of assistance, I am truly grateful for his help

Skinferm
Morocco
4 months using the app
July 17, 2020

Shawn Moh is a super agent. Always friendly and helpful. He has helped me with my problems that I courageously put my products through. And made everything work. I can only recommend him highly. Thanks to you.

skinsuit
Switzerland
4 months using the app
CJDropshipping replied July 17, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 23, 2022

Cjdropshipping you are the best a brilliant customers service and good app
Thank you so much cristina chen for your help to solve my order problem you guys the best

Lykketilas
United States
4 months using the app
CJDropshipping replied January 24, 2022

Thank you for your feedback! Your approval is our motivation.

March 29, 2021

I like their service, fast responsive and quick to fix your issue. Thank you for my service support Edison Zheng.

Satbre Daybre
United States
4 months using the app
CJDropshipping replied March 29, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 7, 2023

I had the pleasure of working with Brian from CJDropshipping and I couldn't be happier with the level of service I received. From the moment I reached out for assistance, Brian was prompt, professional, and extremely knowledgeable.

lomar
United Kingdom
4 months using the app
June 5, 2021

The customer service chat for this app has only been great. They’re going to try to resolve your problem no matter how complicated it is.

Molokai's Adventure
United States
4 months using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

May 6, 2021

Application top, pour le moment je n'ai pas eu de problème avec eux. Mon agent est super elle m'aide beaucoup sur mes recherche de produit le sourcing etc... Je recommande.

Melycine
France
4 months using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.