Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

Edited April 10, 2024

Amazing experience! Product research, suppliers, and order fulfillment everything on point! And the customer support is one of the best I've ever experienced, Marian Chen (my agent) and also Arlene, are phenomenal, always available and ready to help!

estra.
Italy
4 months using the app
February 26, 2024

The customer service is pretty nice and fast. My queries and doubts have been cleared out just in a few minutes. Thanks to Cherry Xu for being helpful and guiding me throughout the whole process.

Would recommend CJ to others as well for their dropshipping business.

Wardor
India
3 days using the app
January 29, 2024

Have been working with Chloe Zhangmy liaison with Cjdropshipping. She's been very prompt in answering any questions I may have. The site is very user-friendly and easy to use

Maeham Trading
Australia
2 months using the app
February 22, 2024

The best drop shipping app on shopify, definitely a 10/10.
I also want to give a special thanks to Fionnula who put me through the whole process.

trpty
Israel
8 days using the app
Edited January 29, 2024

CJdropshipping is the perfect all in one app for getting started with dropshipping and it is crazy that it is free to install on your Shopify store. Being able to import products from Ali Express and automatically sync orders to my store makes everything super easy. The best part has definitely been my personal agent Skye though, she has been so helpful and enjoyable to work with! She is always quick to respond and ready to help with any question or problems that I've encountered with my store. She's the best!! And CJ in general is awesome too!

Shop Virtuo
United States
3 months using the app
March 4, 2024

i was totally happy with Rebecca Lin and i really love the way he assist me .....

SLEEKIT™
United States
4 months using the app
March 13, 2024

PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.

They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.

On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!

I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping.

This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!

They should honestly be banned from Shopify before they ruin other people's business.

USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)

Veloura
Canada
15 days using the app
April 10, 2024

Amazing sourcing app and great support team! They answer very fast, I had the chance to deal with Leah and also Sena. I recommend!

Bout'Shoes
France
2 months using the app
April 8, 2024

Very impressed with the customer service! Celia L. was amazing and really helped make a stressful situation a much better!

Allurielle
United States
25 days using the app
April 2, 2024

Good customer Service, I was intersected with one of their representatives Krise, and they are supportive through the entire process

Northatlantic Babies
United States
22 days using the app