Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 3, 2024

I love this app especially for my customer agent Kaycee Chen that always give me fast responses and solve me problems :)

Modestara
Italy
3 months using the app
June 19, 2024

I have been working with Camilia Zhu through CJdropshipping and I am extremely satisfied with her exceptional service. Camilia is professional, responsive, and consistently goes above and beyond to ensure all my needs are met. Her dedication and attention to detail have made a significant positive impact on my business. I highly recommend Camilia Zhu to anyone looking for top-notch service in dropshipping

Widestripe
Germany
6 months using the app
June 25, 2024

The agent assigned to me is very helpful and she's very responsive as well. Customer service has always been excellent and very professional. Vita always makes sure that the requests will be delivered on time as always. Thank you Vita! <3

Urban Eras
United States
About 1 month using the app
Edited June 14, 2024

Lea and Ken have been very patient with me as I explored placing my drop shipping needs in their hands. They were very helpful in staying with me and providing support as I got my orders synced, ordered through CJ and paid. The pricing stated to me previously was exactly accurate. I'm glad to have Lea and Ken as our agents!

Additionally, Jolie has been very helpful and patient in walking me through connecting my shop products for fulfillment. She took the time to understand where the issues were and helped me fix them. Thank you!

Tell It With Gifts
United States
4 months using the app
June 27, 2024

Great app, I specially love the support they provide! Fast shipping times as well. Much better than just ordering from AliExpress directly. And the agent assigned to me Carrie is super helpful !!!

MystiGlowLamp
Canada
About 1 month using the app
September 22, 2024

kribee Huang was very helpful and extremely quick in responding. Solved my problem.

Poochi Paws
Canada
6 days using the app
August 25, 2024

Luria Xie was so helpful and patient with me seeing as i'm new to this whole thing . grate job keep up the good work Luria Xie.

AJS Personalized Pendants
United States
1 day using the app
Edited July 2, 2024

Perfect Agent, she was always available, helpful and really fast. Thank you Erica!

Gouzel Official Website
Greece
7 months using the app
July 19, 2024

Mi trovo molto bene su quell’applicazione, soprattutto perché ho una responsabile che è sempre disponibile ad aiutarmi e molto professionale, si chiama Isabella! Molto gentile e sempre disponibile

SUNNY
Italy
10 months using the app
August 6, 2024

Recently started with CJ dropshipping, and so far my experience with my support agent Amelia has been easy engaging, and informative.

Melech Essentials
United States
14 days using the app