Reviews (8,918)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

Edited July 9, 2024

Very good agents and easy, intuitive interface. Yori Lin always got my back with ANY type of questions. Really cool.

Fröhlich & Co.
Germany
6 days using the app
July 18, 2024

I am still testing the application but the customer service is impeccable and fast. My agent Skylar Dai is super friendly and answers all my questions.

My Store
United States
11 days using the app
June 19, 2024

Great customer service! Billy Shi helped me, patient and very detailed on his answers. He relieved me of my worries and helped fix my issue.

TokePro
United States
3 months using the app
June 5, 2024

I had the pleasure of working with Jolee to find the products I needed for my store, and I can't recommend her highly enough. Jolee is extremely professional and always finds a solution, no matter what the challenge. Her determination and dedication are remarkable. Whenever I have had a specific request, she has responded quickly and efficiently, often exceeding my expectations. Working with Jolee is a real asset for any company looking to optimize its product sourcing.

MosquiSafe
France
30 days using the app
August 13, 2024

Bonney was very helpful, answering messages fast and going above & beyond to help. 5/5

Jet Dog
Finland
24 days using the app
May 22, 2024

I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from JoyZhou. She is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you JoyZhou

Bonnysecret
Germany
6 months using the app
August 28, 2024

Well it's been a good practical and experienced alot of knowledge. Therefore I do appreciate for the continued support from Leah

TechVitaHub
Uganda
7 days using the app
September 14, 2024

Highly recommend great costumer support!

Lofty Den
United States
3 months using the app
August 3, 2024

I want to extend my heartfelt thanks to CJdropshipping for their outstanding support and service. A special shout out to Lurie Xie, whose dedication and assistance have been invaluable. Lurie’s professionalism, prompt responses, and willingness to go the extra mile have made my experience with CJdropshipping truly exceptional. Thank you, Luria, and the entire CJdropshipping team for your excellent service!

Tech and Trend
Poland
3 days using the app
August 2, 2024

Thank you so much Grant Weng for your support!

Temptation Inc.
Estonia
7 months using the app