Reviews (9,365)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

June 29, 2024

I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.

CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.

In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.

Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!

So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.

NeckFixer
Canada
8 months using the app
October 9, 2024

I can only recommend CJ.Thanks to Sini Liu, my experience with CJdropshipping has been fantastic, and I highly ...

Bennie L. Foster
France
3 days using the app
August 6, 2024

Great customer support from July Chan, she helps me big time. Thanks July.

IKIA store
Greece
3 months using the app
July 23, 2024

Haven't completely understood why there's an address error issue when orders have been made via TikTok shop each time, but kribee Huang has been very helpful for me to understand the whole process of fulfilling orders and navigate through the app. Thank you :)

Furrever Meow
United Kingdom
7 months using the app
October 10, 2024

CJdropshipping is fantastic! Easy to use and reliable shipping. Huge thanks to Sita Cui for the great support

FlairMuse
Canada
16 days using the app
July 21, 2024

As a newcomer to dropshipping, I was a bit overwhelmed by the process, but Cherry Xu made everything much easier. Her support has been outstanding—she's been incredibly responsive, patient, and knowledgeable.

Cherry helped me navigate the platform and resolve any issues promptly. CJ Dropshipping's platform is user-friendly and offers a great selection of products, making it easy for me to start my new venture.

I truly appreciate Cherry Xu’s dedication and the excellent service she provides. Thanks to her, my experience with CJ Dropshipping has been smooth and positive. I highly recommend CJ Dropshipping to anyone looking for a reliable dropshipping partner!

GroßeReise™
United States
20 days using the app
October 16, 2024

Doki Huang
amazing and fast service

Uh·glees
Italy
2 months using the app
July 29, 2024

Great customer service they wil think with you if a problem arises and there quality control always on point. in my case Chico Lai was a great agent.

Lobli
Netherlands
About 2 months using the app
July 10, 2024

I have been working with agent Kaycee at CJdropshipping and I am extremely satisfied with the service. Kaycee is highly professional, efficient, and always goes above and beyond to ensure that my needs are met. The communication is clear, and the response time is very quick. I am impressed with the seamless experience and the quality of products provided. I look forward to a long-term cooperation with Kaycee and highly recommend CJdropshipping to anyone looking for reliable and top-notch service.

Thank you, Kaycee, for your outstanding support!

ErgoSitt
Sweden
8 months using the app
August 15, 2024

I just discovered CJdropshipping and I'm already switching all my products to use CJdropshipping.
The 24/7 support is very reassuring and helps me establish a certain trust with my clients. I'm also lucky to have Wing as my agent.
she reached out to me since the first day to help and guide me through my business.
If you're starting in dropshipping I highly recommend you CJdropshipping plateform.

AniBonheur
France
3 days using the app