Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

Edited September 4, 2020

Very supportive agent which i think it is super important to dropshipping business. Special thanks to my agent Crystal

CareTech
Malaysia
4 months using the app
April 24, 2023

"I had a great experience with CJ dropshipping thanks to their exceptional customer service and fast delivery time. The representatives were very helpful and professional, and my customer orders were delivered. I highly recommend them to anyone looking for a reliable and efficient company to do business with."

Hybreed Store
France
4 months using the app
April 24, 2023

saturn is so helpful and nice, he deserve more than 5stars. i highly recommend him plus his response is fast as well.

ShopSeaz
United Kingdom
4 months using the app
April 19, 2023

Easy to list products in your shop !
Also fast support, Thank Bonie for the assist about my questions!

Eleghome
Greece
4 months using the app
September 28, 2020

Great experience overall! Catherine is our agent and has been very helpful and reachable at all times for all the questions we had when setting CJ up. Happy to work with CJ! Thanks a lot Catherine! Great communication is hard to find :)

HEY PETSY.
Germany
4 months using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 17, 2023

effective application and fast and professional help
thank you very much Bruce Lin he helped me really fast

longsea
Poland
4 months using the app
April 4, 2023

Very helpful cusomer service and thank you for your support. Very friendly and fast service, specially Sky Liu is an excellent help for me. Thanks for your Support!!!!!

trendshopme
Switzerland
4 months using the app
January 19, 2022

I absolutely love this app! I can find everything i need for my store. If i need help, Customer service is quick to help and solve issues i might have. Overall, it is a good experience.

Rtstylez
United States
4 months using the app
CJDropshipping replied January 23, 2022

Thank you for your feedback! Your approval is our motivation.

February 9, 2021

Boonie Gu, is a super client supporter!! You guys rock, answered every question in so much detail. Took the time to actually deliver the right answers unlike other sites. You rock!

Vitality TOP
Canada
4 months using the app
CJDropshipping replied February 9, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited April 6, 2023

Great app but even better support. Special thanks to Foy for solving issues i was running in to as a noob user.

Julupan
Netherlands
4 months using the app