Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

January 17, 2023

Cj has really good customer service, Miya Huang is one of the best when needing any consultation! that's really helpful

Get Unique Stuff
Indonesia
4 months using the app
January 19, 2023

thanks for CJ, and thanks for Grant Weng help me regarding operation cj dropshipping. He is helpful person for me.

Portable Shaker
Indonesia
4 months using the app
January 10, 2022

Great service and a high variety of quality products. customer support is always available when needed.

shop.gardenforlife
Netherlands
4 months using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

December 23, 2022

My first experience to talk with CJ representative Mr Bruce lin and m very happy to talk him and very responsive team.

Girls Corner
Pakistan
4 months using the app
March 20, 2023

One of the things that made me prefer Cj over other sites is the great and fast customer service. The best thing is that they will assign you an agent to follow up and solve problems, for example my agent is Brian Qiu, she is very efficient, fast and available. She solved all the problems I had, she loves to help and that's very good, I recommend her to all sellers, she's great

Fundzilla
Sudan
4 months using the app
August 31, 2020

I switched from Oberlo to CJDropshipping recently. CJ allowed me to connect all my old products and they literally sourced everything for me. Many of their services are automatic and customizable. It's actually so great. My agent, Katrina, is also really kind, responsive and genuinely willing to help. Thank you so much! :)

Midas Sunglasses
United States
4 months using the app
CJDropshipping replied August 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 16, 2022

J'avoue que j'ai été sidéré par la promptitude et l'efficacité de Monsieur KEN. En quelques minutes, mon problème a été réglé et je suis super content. Merci à Monsieur KEN, merci à CJDROPSHIPPING.

My Cat Beds
United Kingdom
4 months using the app
November 29, 2022

I used this app to start my own business. At the start, I was not familiar with the CJ interface. CJ hire an agent Shicharl for my store to help me. shicharl help me a lot in my journey, from price negotiation to sourcing new products she helps me a lot, whenever I ask for any help she was always there to help me out. Besides this, she is also a good translator hehe. It's been my 2 to 3 months using CJ and I am happy with them. Cj is the best platform to start and scale a dropshipping business.

StoreMinia
Pakistan
4 months using the app
February 16, 2023

Its really lucky for me to enter the e-commerce through Shopify and CJ drop shipping and starting my career in drop shipping that will help me gain more experience in e-commerce with kind support of Dear #Murphy sure that she will share her support with me to run Shopify store in actual way

Asifshah
Pakistan
4 months using the app
May 12, 2023

great and super great service i was wondring for the things but ketty luo help me out with step by step highly responsive and proffesional services.

Real Bargains
Pakistan
4 months using the app