Reviews (8,403)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.
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So far so good. My dedicated agent Sumi Huang is super helpful and has answered all of my questions promptly, with screenshots and detailed points. She makes the CJDropshipping experience worth it. It is like having an assistant on the app.
Jacob Zhao was great at helping me with my CJ orders! Fixed the issue right away! Gave me great info for future use!
Just started using CJdropshipping but have already been greeted with great, prompt and responsive services from the personally assigned Agent (Chandy Chen). Still yet to use all the services of the site, but am looking forward to working with them further and feel confident about building a relationship with their suppliers. They also have a great range of products.
CJ is the best dropshipping service, thank you, Edmond Jia you are a good agent and fast communication with me.
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CJ Dropshipping is hands down #1 for me. I have tried quite a few Fulfillment Companies and the experience I have had with them has been great. Easy navigation through the site, tutorials for everything to give a complete understanding when using certain features, Instant communication with my assigned agent (Cherry Xu) who has shown to be very knowledgeable, professional, patient and kind, unbeatable prices and a wide ranging inventory of great products. I was frustrated with my drop shipping business until I started using CJ Dropshipping. Well worth the 5 stars!
Staff are friendly and working hard day and night, specialty Lee li he is very friendly, respectful most important than all he took customers issue seriously & follow along with the issue personally.
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They offer excellent customer service trough WhatsApp. All questions about all topics are answered very quickly.
Eric has gone above and beyond to help me find answers to questions I had for the manufacturer on several products (over 20 so far) and continues to work with me as I've had further questions. I really love CJ and will continue to use this service and recommend it to others. Eric especially deserves recognition for his continued support :) All around excellent, 10/10.
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Good customer services. Sita Cui has helped me a lot. Very professional patiend and very kind.
Satisfied
I love it Cj rep Ayden Yang was fantastic on very prompt and swift ... I love! Love! Love it!! *****
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!