Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

June 15, 2023

FIVE STARS. ID GIVE MORE IF I COULD. Erica helped me so much with finding products for my store, even gave their opinion on it and was so nice. Best agent i have
ever had. Me personally, id give them a raise.

Glow
United Kingdom
4 months using the app
July 7, 2020

I love the way they support me all the time, apart from that the products are of high quality and My adviser Sylvia Wang is Incredible.

HoFu Store Mexico
Mexico
4 months using the app
CJDropshipping replied July 8, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 4, 2023

Very nice and supportive. I am very happy with my agent (Zoey) and I hope the other guys here are as lucky as me with their agent.
Always very helpful and very, very polite!

Thank you Zoey :)

kidville.ch
Switzerland
4 months using the app
November 27, 2020

I am very satisfied with Jarvan's customer friendliness and help he is my personal agent and I can contact him for all my questions, responds very quickly

Goldy Goose
Netherlands
4 months using the app
CJDropshipping replied November 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 3, 2021

Elina is a best Agent, she is is amazing! She is very good and professional and always gets things done on time. She answers my questions quickly and politely . Available 24/7. I really like CJ.Best sourcing company .

FW ZONE
United Kingdom
4 months using the app
CJDropshipping replied November 3, 2021

Thank you for your feedback! Your approval is our motivation.

June 24, 2020

Very good application. The delivery service is efficient, if you use CJshipping the order tracking is very good. My agent Skye is very efficient and reactive and helps me a lot with my orders and the negotiation with the factories.

Très bonne application. Le service de livraison est efficace, si vous utilisez CJshipping le suivi des commandes est très bien. Mon agent Skye est très efficace et réactive et m'aide beaucoup pour mes commande et la négociation avec les usines.

Baby Montessori
France
4 months using the app
CJDropshipping replied June 24, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 24, 2023

Robert Yang is my agent, he is there when i need some help and he replies quickly.
best agent ever

Unique side
Germany
4 months using the app
February 13, 2023

Cj agent Alina Liu helped solve my order fulfillment issues . She explained to me very clearly what I should do in a very professional and kind way.

MedTec
Netherlands
4 months using the app
May 30, 2023

One of the best dropshipping apps on the market, excellent customer support. I'd like to say a big thank you to my agent Estrella who is very professional and always available when I need her.

northyl
United States
4 months using the app
April 13, 2023

Cherry Xu I want to thank you for supporting me over time by WhatsApp. He is available whenever I need him. Thank you so much you're the Top!

carajewely
Morocco
4 months using the app