Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

April 26, 2023

Shicharl Qiu is my agent, and I want to thank her for getting my orders shipped and delivered on time and for his prompt response to my inquiry, which substantially facilitated the growth of my business. He is a great Lady to work with, so I trust she is always doing her best to help me succeed with my startup business. The more my business grows, the more she does! She's so helpful that I plan to meet her in person when my store thrives further, and it can only be with Shicharl Qiu's kindness and professional assistance. Thank you, Shicharl.

WEARweMET ™
Uganda
4 months using the app
December 6, 2022

Customer support is great! Christina Chen one of personal agents helped me so much.Very appreciate it!

Openlimits
Tajikistan
4 months using the app
January 3, 2023

Servizio di assistenza impeccabile. Alan, l'agente con cui ho parlato è stato disponibile fin da subito a chiarire ogni mio dubbio.

BShop
Italy
4 months using the app
July 20, 2023

Great experience especially with Fionnula, she answers all my questions and even gives me great suggestions!

Furralis
Canada
4 months using the app
June 1, 2021

My Agent June Chen is great! Answers all questions in a timely manner and if my agent has to get back to me it still super fast and full of the information I need. They take the time to get your questions answered correctly. I am very impressed so far. Thanks!

Rosalley Maxx
United States
4 months using the app
CJDropshipping replied June 3, 2021

Thank you for your feedback! Your approval is our motivation.

March 19, 2023

Fast customer service, I had the pleasure of talking to Miya Huang who kindly helped me with my problems.

sweatfy
United States
4 months using the app
April 16, 2023

Cristina always helps me and answers all my questions whenever I write to him, he replies immediately and I am very happy with this

hypeconsult
Italy
4 months using the app
July 23, 2020

Very good customer service, they respond quickly and gives you the right informations you need. Thanks to Bianca, very professional and a kind person

TopVart
France
4 months using the app
CJDropshipping replied July 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 29, 2021

Shout out to Abby Lu for being so patient with me as I have a lot of concerns. Very good Chat support :)

Lab Zenn
United States
4 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 2, 2023

Great products in stock and easy shopify integration. Customer service is always helpful and quick to respond. Ken was a huge help when i was having some minor issues with shipping. Thank you ken!

Fizzix
United States
4 months using the app