Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

May 4, 2023

CJ Drop Shipping offers an exceptional service. Great support team to help one out, specially Angel Li has provided incredible assistance to comprehend the listings of CJ products.

GoShopEase
United Kingdom
4 months using the app
April 10, 2022

What a wonderful experience. Joyce in support was very helpful in helping me migrate through their system.

Total Transformation Boutique - "Her One Stop Shop"
United States
4 months using the app
CJDropshipping replied April 13, 2022

Thank you for your feedback! Your approval is our motivation

January 13, 2023

CJdropshipping is the best application to use with you’r Shopify store , it’s is very helpful , they are always here when you need them ,also they have differents products with good and decent prices which increases you’re profits.I totally recommend it !

Oslo
Morocco
4 months using the app
August 26, 2021

Thanks Grace Li and the CJ team for helping me and my customers with your professional support and experience. Appreciate all the hard work done by your team for making me successful. Thanks.

Senseandtrendz
Australia
4 months using the app
CJDropshipping replied August 26, 2021

Thank you for your feedback! your approval is our motivation

February 12, 2023

I would like to thank Doona for her good treatment and good acceptance of me and for helping me with my problem openly

PLOSIRA
Israel
4 months using the app
June 29, 2021

My Agent Vincy Xi is always there to help me. Efficient and professional. I can recommend CJ's Customer Service!

Girafu
India
4 months using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

October 17, 2020

Very nice staff at CJ dropshipping, I worked with Angel Li, she was very helpful, kind and responsive to my needs. I would recommend to anyone CJ drop

Zadyio®
Switzerland
4 months using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 15, 2023

Great app and excellent customer service. Thank you, Linda, for your generous help. I 100% recommend CJ

Nubian D'vaz
Trinidad & Tobago
4 months using the app
May 26, 2023

Cherry Xu was very helpful and gave amazing support when I had questions about a product. Very patient and professional. Great experience.

Purrify
New Zealand
4 months using the app
October 31, 2020

Great customer service from CJ, especially Agent Maddox Peng, he did his best to support me as a new dropshipper. Thanks

Cart Loop
Malaysia
4 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!