Reviews (8,403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

December 27, 2022

Bruce lin , very patient ,professional and helped me she is highly recommended in cj
thanks for your help

bono fashion
Italy
4 months using the app
July 28, 2023

Very good application. Customer service is top notch. Sky Liu : super agent! Very responsive. He responds quickly and deals with all our requests

EcoGlasss
France
4 months using the app
January 6, 2021

I recommend CJ, the use is really intuitive, and the agents via WhatsApp (notably Shaw) are really good at responding to needs fairly quickly.

Relax 'N' Chill
Martinique
4 months using the app
CJDropshipping replied January 7, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 10, 2023

Great customer service,( Zoey) my responsible is faultless and always available!
I love her way to explain complicated things for beginners like me

Thomas Hellen
Italy
4 months using the app
July 13, 2023

Aoki was extremely helpful with a number of queries from myself 5 star review well deserved. Went above and beyond to reassure me

AbKing
United Kingdom
4 months using the app
May 15, 2023

Been a great experience using Cjdropshipping, their agents work quick to help you troubleshoot any issues which was big for me. Thank you again Sena Yang

Top Auto Accessories
United States
4 months using the app
May 14, 2020

Peter was very kind! He immediately helped me, if you need to contact him, you will be satisfied! Thanks

DOUBLEFACE®
Italy
4 months using the app
CJDropshipping replied May 14, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 10, 2023

Great support and amazing CJ dropshipping app and service. Easy work for beginners in this job and great explanations how to start

Go2shop
Slovenia
4 months using the app
February 7, 2023

My experience with CJ is very good. Always very fast answers with a solution (~3min). Special thanks to Alina Liu for her help.

elegant flair
Germany
4 months using the app
April 20, 2023

Thanks Mango for your great support. You are always there to answer my questions and solve my problems. CJ dropshipping is best supplier by far. Highly recommended.

Papaamour™
Greece
4 months using the app