Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 9, 2022

Great help from the consulter Sveta - solved my problems in seconds The app in general is intuitive.

Hera - Beleza Feminina
Portugal
4 months using the app
April 20, 2023

Thanks Lori for your great support. Been having real quick and useful support in a minute! Always having a great service from CJ agents.

yoom
Canada
4 months using the app
June 17, 2022

Sveta was very helpful to me and really guided me to resolve my issues. Cj dropshipping has been really great

Kygoh.com
United States
4 months using the app
April 22, 2023

Almost instant responses every time. My agent today, Box Chen, was very helpful and escalated my issues to the proper departments. 10/10 service

Elvinity
United States
4 months using the app
January 20, 2023

I spoke with Sita and she was extremely friendly and helpful. She synced my my Shopify orders to CJ in no time! Great service!

Brewgata | Everything starts with a coffee
United States
4 months using the app
Edited December 11, 2023

I ask for a sourcing request and they told me that Agents don't work on Weekends and Surind still assist me with finding my Product when it was difficult to find, CJDropshipping still amazes me with the effort they put In to help their customers, Ken was also very helpful with providing a Video for my Product which was flawless, still amazes me with the Customer Service CJDropsgipping provides.

Lullaby Lane Emporium
Canada
4 months using the app
February 27, 2023

Just starting with CJ Dropshipping, already had so many questions, it was really easy to connect with an agent via Whatsapp. Michell luo was really helpful and guided me through all my questions. best costumer services

supamazing
Netherlands
4 months using the app
December 8, 2023

Very cooperative agents specially Kribee Huang guided my queries professionally and patiently.

M O R I C H Adore
Pakistan
4 months using the app
March 15, 2023

Very satisfied with the customer support. Grant is my support agent and he takes care of the smallest issue.

8KRAW
United Kingdom
4 months using the app
December 6, 2023

Started my shop connected to CJ.I can say they have great support features at their website.Also highly appreciate assistance of HolyZhen regarding some features to improve products at store

Atmodec
Switzerland
4 months using the app