Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

September 14, 2021

My agent Colin Shao has been extremely helpful in all matters of questions and guidance!!! 5 big stars!

ComfyBelleCo
Denmark
3 months using the app
CJDropshipping replied September 14, 2021

Thank you for your feedback! your approval is our motivation.

September 5, 2021

Vanessa Ding is very nice. She helped me to solute all problems!!! And she also has a good kind of humor !

iCushion
France
3 months using the app
CJDropshipping replied September 5, 2021

Thank you for your feedback! your approval is our motivation.

May 4, 2023

They are super helpful and keep things simple. A pleasure to work with. Thanks again Angel Li for your help. You were awesome!

DropNation
Australia
3 months using the app
May 9, 2023

Their service is honestly amazing, specially I had a little issue and Angel ( Angel Li ) was so helpful and helped me out. Thanks a lot!

lockkydoor
United Kingdom
3 months using the app
March 6, 2023

Cheria is great agent of cjdropshipping and I would love to use cjdropshipping for my dropshipping business

CHUGGER;
South Korea
3 months using the app
December 13, 2021

They very nice and do their job very quickly orders are shipped in max 3 days. Also responding right away. Totally recommend.

lillypaw
United States
3 months using the app
CJDropshipping replied December 14, 2021

Thank you for your feedback! Your approval is our motivation.

Edited October 21, 2020

I have used this app for quite a while now. SO far the experience with them is very smooth. One of the best aspects of CJ is its great customer service. They provide instant answers to all your queries about dropshipping. They have the best agents provided for every customer. Peter and Amber help me several times now, So thanks for the two of you and also the team behind them. So far CJ has given me the best experience among others. The app is great too. One thing I would suggest to improve is the search box. The search box can't search for items using too many keywords. So for me, that is one short coming. But to offset that, the app has the ability to search for similar images which is really a great feature. Overall CJ is one of the best, if not the best one.

Leathrlast
Philippines
3 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 10, 2020

CJ is a great to use as a supplier. They have great customer service. Louie Shang specially is 24/7 for you and has the patience to help you through out everything. 100% happy

Best Kids Deals
Guatemala
3 months using the app
CJDropshipping replied November 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 6, 2023

mary li was great she handled my issue with no problem , she got straight to the point and answered all of my questions.

Mozydoe
United States
3 months using the app
March 22, 2023

Cheria was extremely helpful and quick to respond to my query about a specific product. I also had a follow up question and again Cheria responded really quickly!

KingCarDecor.com
United Kingdom
3 months using the app