Reviews (8,981)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

March 8, 2023

Anthony is the best agent i could hope for. He is competent, communicative, always honest in his answers. Thanks for your work Anthony !

Fetishes Product
France
3 months using the app
October 2, 2023

We opened a new shop and spent a long time thinking about which supplier we should choose. We decided to give CJ Dropshipping a try. A very good decision! Cherry Xu has been our customer advisor from the beginning. She is simply incredible and answered all of our questions with a lot of patience. She always tried to solve all problems as quickly as possible and to our best satisfaction. Incredible customer support. Thank you Cherry Xu

Abuntos
Germany
3 months using the app
Edited June 5, 2023

Couldn’t ask for more, my agents Bonnie and Layla, amazing customer service. Always there to answer any question i have. So glad to have her as my agents

Shop Trending Fashion
United States
3 months using the app
November 10, 2023

I had a very nice experience with CJ and Luna is great.

Petzilla
Switzerland
3 months using the app
February 2, 2023

I am very satisfied with the support! Always very quick feedback on questions and always with a get the necessary solution. The cooperation is perfect. I am very satisfied

Vaselle
Switzerland
3 months using the app
November 6, 2023

Kaycee very acurate, very fast

Velusis
Czechia
3 months using the app
October 31, 2020

Wonderful customer support, my agent Danny is great, he is helping with every question and offering best service.

HealthBeauty Support
Estonia
3 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 10, 2020

Communication is great. They answer very quickly and answer all of my questions. Have had no issued with them.

Fun Holiday Deals
United States
3 months using the app
CJDropshipping replied November 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 6, 2024

This is a great platform for drop shipping which also gives a list of options for shipping. The customer support is also fantastic. As a newbie I stuffed up something. When I clicked the speak with a human option, I was immediately connected with Alexis Wong, who swiftly helped me out in fixing the problem that I had caused myself. It was really nice to get a swift response, which saved me a lot of time.

eTrixie
Australia
7 days using the app
Edited December 29, 2023

Hi I would like to say this app is great. Their agents are fantastic especially the one that helps me The agents name kribee . Service incredible.Love you CJDROPSHIPPING.

Dream store
South Africa
3 months using the app