Reviews (8,395)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

March 14, 2023

very satisfied with my agent services Miya Huang
she's smart easy to communicate with with great English skills!!!

Gizmo Grins
Jordan
3 months using the app
September 10, 2020

I am very satisfied, with CjDropshipping my team and I would like to underline the seriousness and thoroughness of the agents who have been assigned to us: Yeri

plaguemaskx
Portugal
3 months using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 30, 2023

Whalen is a great customer service representative. Responds promptly and gave me many advices that I needed since the first day I started my business as a drop shipper. I am very happy with this exceptional service. Absolutely 5 stars!!

Homey
United States
3 months using the app
March 1, 2023

My boy Alan is the goat. Overall, it's a great service. It's seriously helpful. 100% recommend it, without a doubt.

VolcanicMist
United States
3 months using the app
August 11, 2020

CJ has helped my business by providing faster delivery and especially by great and fast support from my CJ agent Ayden! Would recommend CJ for everyone who is active with a dropshipping business!

SWORLD.nl
Netherlands
3 months using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 26, 2022

Diana Chen was very fast, informative and helped me punctually. Would definitely want help from them again!

aesxial
South Africa
3 months using the app
May 25, 2023

Great assitance throughout the day. Thanks to Diana Chen for the precise and fast help ! Very happy with CJ.

Vylino
France
3 months using the app
April 30, 2023

tres bon service client. sourcing rapide, toujour disponible

tres bon service client. sourcing rapide, toujour disponible

CANOZOOM
Canada
3 months using the app
April 5, 2023

Zoey Zheng You helped me a lot. Zoey Zheng works hard. She responds to my messages quickly. Thank you from Deep in my hear

Eyelash Cur
Mauritania
3 months using the app
September 27, 2020

The fact that they test the product before shipping it to my customers, is World Class! This also includes warning me when a customer may have meant a different product.
Lynette Shy is always very friendly and helpful.

Game Essentials
Netherlands
3 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!