Reviews (9,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Worst customer service. The sourcing team will just waste your weeks and will not do anything the way you want, will keep providing irrelevant responses, and will just abuse you, continuously wasting time.
Julie from customer support was incredibly helpful and attentive. She resolved my issue quickly and made the whole experience smooth and pleasant!
Enid Dong is a very good agent. Good communication, you can ask him every question you have. Definitely recommend using CJ
Oliver Xu who contact with me directly and solved my issue fary fast. Thank you Oliver and Cjdropshipping
I am very happy with the support, they respond very quickly and help you when you have a challenge
You can find almost every product and it is also very clearly organized.
I can definitely recommend it to any dropshipper, Miya Huang thanks for your quick support.
Suki was super helpful with my questions! Really recommend Cjdropshipping because they have helpful agents like Suki.
I've just started working with Milla and it's been a real pleasure.
Very responsive, professional and pleasant person
Took 7-days to tell me stock was not available, even though they marked it as fulfilled after 3 days and uploaded tracking number. Additionally the stock for the item, colour and size continued to show 6k available. This is unacceptable and had to apologise to customer.
Not fast - very slow. Lost my trust and deleted all products and removed the app.
Im a begginer on dropshipping using cjdroppshipping, my Agent Bonnie is always here if i need help and reply to my question in a few minutes, thank you so much Bonnie .
Aoki This guy really helped me with my problem