Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 12, 2024

I must say the customer service I have received from Sulee Li has been excellent.

Auralix
Netherlands
10 months using the app
September 29, 2024

Billy was fast and efficient with dealing with me

RadiantYou
United Kingdom
About 1 month using the app
June 12, 2024

I've been using CJ Dropshipping for over a year now, and my experience has been consistently outstanding. I want to give special recognition to my agent, Kaycee Chen, who is always eager to assist. Kaycee exemplifies professionalism, resolving any issues quickly and with a positive demeanor. Her dedication and exceptional service have significantly enhanced my dropshipping experience. Thank you, Kaycee, for your excellent support!

MODARA
Germany
5 months using the app
July 31, 2024

Highly recommend CJ dropshipping, easy to work with Harvey and the team, 5 stars

Elegancia
United States
About 1 month using the app
Edited July 15, 2024

Great help from CJ, amazing support. Thank you so much Rebecca, thank you. Thank you very much Alan for your great help!

Aspire Shop
Netherlands
6 months using the app
June 24, 2024

I'm very pleased with CJ Dropshipping! The service is consistently reliable. I want to especially mention the support team, who are always friendly and helpful. Miya Huang deserves a special thanks for patiently and competently answering all my questions. Her support has made my experience with CJ Dropshipping smooth and hassle-free. Thank you for the great service!

Lootdrop
Germany
28 days using the app
Edited September 29, 2024

Our agent Eileen has been an invaluable resource, consistently providing exceptional support and always responding to our inquiries with remarkable speed and efficiency. Her dedication to ensuring that every question we have is addressed in detail has been instrumental in helping us navigate complex situations. Eileen doesn’t just meet expectations—she consistently surpasses them, demonstrating an unwavering commitment to our success. Her proactive approach and keen attention to detail have made a significant difference in optimizing our sales potential, allowing us to focus on growth with confidence.

The Watch Box Co.
Australia
4 months using the app
August 8, 2024

Helped me out with issues that i had on cjdropshipping 10/10 service.

My Store
Sweden
12 days using the app
Edited October 9, 2024

CJ Dropshipping is the best supplier ive worked with in my time doing dropshipping. My agent Tab Zhao is attentive, he is quick to help with sourcing products and he goes the extra mile to get you the best pricing possible. Its because of agents like him that I highly recommend this CJ to fulfill your e-commerce needs.

ELSANOVA
United States
10 months using the app
August 3, 2024

I want to extend my heartfelt thanks to CJdropshipping for their outstanding support and service. A special shout out to Lurie Xie, whose dedication and assistance have been invaluable. Lurie’s professionalism, prompt responses, and willingness to go the extra mile have made my experience with CJdropshipping truly exceptional. Thank you, Luria, and the entire CJdropshipping team for your excellent service!

Tech and Trend
Poland
3 days using the app