Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 9, 2024

I am new to this and Nancy from CJdropshipping has been extremely helpful and profesional with all the questions i have which are responded in a timely fashion

Eco Fresh
Indonesia
4 days using the app
Edited July 8, 2024

A big thank you to the CJ Dropshipping support team, especially Vita Liu, for providing the best and fastest support and consulting to fix the problem. Your help was greatly appreciated. Thank you, Vita Liu!

MirelleDeluxe
United Kingdom
About 1 month using the app
August 19, 2024

My experience with CJ has been very good. Last time I had a conversation with an agent named Cheria, and she helped me very efficiently.

ARWEN FASHION
Canada
3 days using the app
August 2, 2024

Thank you so much Grant Weng for your support!

Temptation Inc.
Estonia
7 months using the app
August 2, 2024

Bin Han helped me so much she solved my issues greatly and gave me full attention to solve my issue .i am satisfy from her service

Jewelox
United Arab Emirates
About 2 months using the app
June 13, 2024

My experience with CJ has been great since starting my e-comm journey. Sveta has been awesome and always finds a way to help satisfy the shifting needs of my business. Highly recommend !

Reneweva
United States
About 2 months using the app
Edited July 25, 2024

I have been working with Bring from CJ for a while now. I'm so glad I got to know him. Bring is easily accessible, helpful and happy to think along with you. I have worked with several agents but none did their job the way Bring does. Bring helps me with every question I have in the right way. His knowledge and expertise are of real value to my webshop. I hope we can continue our collaboration for a long time!

Salejano.nl
Netherlands
3 months using the app
July 5, 2024

I was assisted by Bonnie, a great person and excellent service, I must say. Well, I am satisfied with both CJdropshipping and Bonnie.

Dimay Store
Italy
About 2 months using the app
June 22, 2024

I had a very nice experience. If I needed help they had a very good service. With names Jolie helped me the most.

Vanuvo
Netherlands
3 months using the app
October 5, 2024

Great app, Great customer support, Connie helped me with very important matter. Would love to expand my business with CJDropshipping

My Store
Saudi Arabia
About 12 hours using the app