Reviews (9,276)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 10, 2023

I've had multiple questions and concerns. ALL of them have been resolved by my agent Roxane via Whatsapp.
As of now, I can definetely say customer service is quick and effective.

PlantiSana
Mexico
3 months using the app
September 1, 2023

The customer service is excellent,helpful, to the point
#Zoey

Gangahoria
Egypt
3 months using the app
July 6, 2023

mary li was great she handled my issue with no problem , she got straight to the point and answered all of my questions.

Mozydoe
United States
3 months using the app
November 30, 2020

I am really amazed this platform is phenomenal! Each account has a custom agent, they are all very kind but one in particular is the best: Catherine. Catherine helped me for EVERYTHING I asked her, she even worked late at night because of my time zone! For each new account, I open a ticket and ask to put Catherine as an agent. We even became friends! So, if you need to open a new account ask for Catherine :)

saturimetro portatile
Italy
3 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 30, 2021

Amazing customer support! By far the best service. Super friendly agents that help with fulfillment and importing tracking codes.

dyegenie
Spain
3 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 31, 2023

CJdropshipping is a prompt, responsive and fast dropshipping agent! My agent Timothy is always extremely helpful and makes sure to answer all my questions and concerns. It's very simple to import and fulfill orders in CJ as well as source different products, I highly recommend CJ!

La Maison Paris
Canada
3 months using the app
June 24, 2023

Supportive and lovely service by Yuliya Chan. Helped me with my doubts which my expert failed to do so haha.

Eperss
Malaysia
3 months using the app
November 8, 2023

Yana is a good service agent, hope it would be more visable of the products stocking, we need to be faster.

CasaBetter
United States
3 months using the app
October 10, 2023

I like this app although in the beginning it’s a little difficult to understand. I was assigned agent named Camilia Zhu who helps alot and answers all my stupid questions.

Aroomiparadiis
Estonia
3 months using the app
September 24, 2023

I was in need of photos for a product and Bonnie quickly helped me

Tizella
Slovakia
3 months using the app