Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 25, 2023

Sky Liu is always online and responsive, always solve my problems and questions, very recommendable

Best Seller Spain
Spain
3 months using the app
July 14, 2023

Box Chen is a customer service genius! Always friendly, professional and efficient. A true blessing to our team! Thank you so much for your outstanding work. Keep up the good work!

simplis
Switzerland
3 months using the app
November 2, 2023

Niky at CJdropshipping is a true pro! Her proactive approach and excellent communication have made sourcing very easy. She keeps me in the loop with manufacturer pictures and handles issues with suppliers swiftly. 10/10

AlluraWave
United Kingdom
3 months using the app
August 8, 2023

Had a great experience with CJ so far, their agents have been especially helpful and responsive. Billy in particular has been extremely helpful, organising custom shipping, handling disputes and product discounts. Overall great service!

Little Soles
Australia
3 months using the app
April 28, 2023

Had a great customer service experience with Ruth. He was replying fast and got all my questions answered

Sweet Atmos
Greece
3 months using the app
January 18, 2023

Paulo helped me with my problem very quickly. They have been very clear and explained to me what was happening step by step.

Ravade
United States
3 months using the app
April 15, 2023

Box Chen is absolutely awesome! He's always a fast responder and always answer my questions!! Excellent agent!

BeYOUByBritt
United States
3 months using the app
March 31, 2021

Perfect Service by Catherine. I am beyond statifisfied by her competence. Always very helpful an kind.

kinderkumpel.de
Germany
3 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited April 30, 2020

I am very impressed by the 1on1 engagement with my assigned agent. I had a unique sku setup request (multiples of one sku for buy more save more promotion). My agent was extremely responsive and took care of it on the backend in CJ. The CJ app interface takes a bit getting use. That is the weakest point for them. If the addres this, then I would say wow. but the service and timely responses are amazing. Makes you feel like you have a vested partner at each step with CJ.

Otto Travalier
United States
3 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 24, 2022

absoulutely good support helped me in every way possible to figure out how to send products to customers,was super kind.thanks!

TrendyApollo
Georgia
3 months using the app