Reviews (8,934)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

February 22, 2024

The best drop shipping app on shopify, definitely a 10/10.
I also want to give a special thanks to Fionnula who put me through the whole process.

trpty
Israel
8 days using the app
July 2, 2023

Aoki is brilliant helps me so much in customer service. Anytime a problem needs to be solved customer service is great, their name is Aoki.

BerryBuns
Australia
2 months using the app
September 9, 2020

As a new drop shipper, I found adding the CJ app made life so much easier. I now have the time to focus on products and advertising. Khloe was always available to help me with all my newbie questions and helped me get used to the layout as I started connecting my store and handing over orders for CJ to fulfill for me.

The Solution Emporium
United Kingdom
2 months using the app
CJDropshipping replied September 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 3, 2020

Really good customer care service. They are very kind and fast on reply. No need to wait for hours.

MAGIC TOOLS
United Kingdom
2 months using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 29, 2020

A must have for dropshippers. Personal agents to help you source products and solve any problems that may appear. Had some problems on an order, and mu agent Summer took care of it in a few minutes. Cheaper than Aliexpress and way better shipping and service.

SoftBands
Portugal
2 months using the app
CJDropshipping replied June 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 1, 2023

Erika ,cj dropshipping agent has to be the most helpful agent i have ever talked with, she's always on point and helps in every way possible, thankyou Erika :)

My Store
United Arab Emirates
About 2 months using the app
Edited April 17, 2022

I started to use this recently. Their service is amazing.
Especially, when I have any issues, questions, I can talk to their agent through chat and they are so helpful.
Today as of April18th, the agent called, Mr. Jacob Zhao was very helpful. I have been using their service for couple of months and very satisfying.

Tokyo Fukuro by Dom Dom
Japan
2 months using the app
CJDropshipping replied February 15, 2022

Thank you for your feedback! Your approval is our motivation.

December 5, 2023

Vita is very caring and helpful for me good service Vita I like

NABEEL BAZAAR
Oman
About 2 months using the app
September 8, 2021

Vivi did a great job and helped a lot in clearing my doubts on the products. Great customer service!

MyCoolCats
Philippines
2 months using the app
CJDropshipping replied September 9, 2021

Thank you for your feedback! your approval is our motivation.

October 15, 2023

I didn't expect such great customer service. Sita Cui is following me step by step and this is a great help. Thank you.

Il mio negozio
Italy
2 months using the app