CJdropshipping: Much Faster

pas encore eu de résultat mais tout est compréhensible et les agents sont à l'écoute.large choix de produits et de personnalisation je recommande cj dropshipping

Help a lot Thx to Box Chen rlly helpful

I worked with zoey and she was able to help me with my parcel deliveries in relation factory suppliers. Good service

I used the app to help me with shipping flow and inventory. Overall the customers service is outstanding. So far, so good. But overall I am satisfied. A special thanks to the customer service team and Bianca at CJ.⭐️⭐️⭐️⭐️

Good service, Whalen helped me a lot with finding the right products. Amazing system and would really recommend

I want to give this platform 0 stars. This was my first time using the platform, and I thought their shipping would be faster than Aliexpress. However, I was mistaken. Let me explain the situation:

One of my customers placed an order for an item from the Cj Dropshipping manufacturer. At the time of the order, the inventory status wasn't updated, and it didn't indicate that the item was 'out of stock.'
A few days later, I believed I had successfully fulfilled the order, but I received a ticket informing me that the item was out of stock – and this was 10 days after the order was placed.

I started to inquire and tried to source the item using Cj Dropshipping. During the waiting process, some customer service representatives were genuinely helpful, but despite their assistance, nothing came of it, and 15 days had passed. At this point, I considered offering my customer a refund.

One customer service representative told me they had found an alternative and would ask the supplier to deliver it. However, they informed me that the supplier couldn't deliver just one piece of the item. By then, 20 days had gone by.

Throughout this process, I asked them to find the item on Aliexpress or even Taobao, and they promised they would. However, nothing happened. Now, I am searching for the same product on Taobao myself. I had to offer my customer a 50% discount on the product and cover the international shipping fee. It seems that Cj Dropshipping views itself as a "platform that combines many brands" and therefore doesn't take responsibility for out-of-stock products and their subsequent actions.

They didn't really care about if their actions will hurt your brand and the trust between you and your customers.

Do NOT, I repeat, DO NOT use this app if you want your store to stay afloat. I've had 3 refunds dealing with this supplier. Also, I had a customer purchase an item. I bought the item and it took over 3 weeks to get a legitimate answer about where the package was. They ended up telling me that the shipping price had risen, after I purchased and waited for 3 weeks, and that I needed to pay the extra to receive it. How am I going to tell my customer that she needed to pay more after the fact. It's stupid, inconvenient and will have you looking like a scam. Don't do it. Communication is delayed because customer service doesn't have answers. I'm so disappointed. I'm removing all the products I have connected as we speak. Such a terrible experience after I repeatedly gave it a chance.

Great experience with CJ! My support assistant Camilia Zhu reply with queries very fast and helps me with my daily requirements and need. Thank you

Attention en avis inscrit ici, car j'ai un très gros doute sur la véracité des avis…
Au début tous est beau, le temps de laisser un bon avis qu'ils savent bien demander, et après que des galères !
Et là, je reviens faire un bilan, un mois de travail avec cjdropshipping après mes débuts.
Simple : Des problèmes tous les jours ! Pire qu'AliExpress! Je paye plus cher pour une livraison plus rapide (4-9 jours), et c'est simple : Jamais livré dans ces délais, ou en rupture de stock alors que c'est toujours en stock cher eux, et cela, même si ou leur dis, ou alors envoyé au bout de 9 jours. Bref, que des galères.
Mes stocks sont synchronisés avec les leurs, mais même en rupture chez eux, c'est toujours en stock dans ma boutique. Et quand je compare les stocks sur Aliexpress et sur Cjdropshipping, Aliexpress et beaucoup plus à jour qu'eux.
Je reviens dans un mois pour vous dire comment cela évolue ...

My experience so far has been great and don't see that changing anytime soon! I'm just happy to know they are patient enough to take the time and energy to answer my questions and queries about the orders! Thanks for your help and assistance, Amy Huang. your are so great! Keep up the good work.